Roel C. Schaart https://www.roels-chaart.com Increase your impact, increase your success de-de Roel C. Schaart Sun, 12 May 2024 03:49:59 +0200 Sun, 12 May 2024 03:49:59 +0200 news-62 Tue, 19 Mar 2024 11:07:00 +0100 The Dubai Executive Retreat 2024 https://www.roel-schaart.com/news/detail/the-dubai-executive-retreat-2024/ In the bustling heart of Dubai, from the 21st to the 24th of November 2024, an exclusive executive retreat unfolds In the bustling heart of Dubai, from the 21st to the 24th of November 2024, an exclusive executive retreat unfolds—a confluence of mindset elevation, artistic exploration, and spiritual awakening tailored for the discerning business leader. This is not just an event; it's a transformative journey poised at the luxurious Taj Exotica Resort & Spa on the iconic Palm Jumeirah. A blend of luxury, learning, and profound personal growth awaits. Reserve your spot now for an experience designed to elevate both your personal and professional life.

Why This Retreat Stands Out

In a world that's constantly racing, the Dubai Executive Retreat offers a sanctuary of growth, learning, and connection. Limited to a select group of like-minded executives, this retreat ensures personalized attention, fostering genuine connections and deep insights. It’s more than an escape; it’s a journey of transformation.

Transformation at Every Turn

Prepare to embark on a path that reshapes your approach to leadership, creativity, and well-being through a carefully curated program. Explore topics ranging from mindset mastery, art and spirituality, to leadership techniques, and physical challenges, each designed to propel you to new heights.

An Ensemble of Experts

Meet the team of visionaries poised to guide you:

  • Roel Schaart, a coach and speaker with global acclaim, brings a wealth of experience in empowering executives to overcome challenges.
  • Sadia Khan, a psychologist and TikTok celebrity, offers insights into modern relationship dynamics.
  • Antonia Sitak, an actress and writer, infuses creativity and depth into the retreat's acting sessions.
  • Haya Al-Bitar, focuses on coaching, art, and well-being, guiding participants toward unlocking their full potential.
  • Astrid Schaart, specializes in meditation and yoga, blending physical fitness with mindfulness.
  • Emilie O’Sullivan, project manager & brand strategist of the event, ensuring a seamless and enriching retreat experience.
  • Cris Piasetskaysa, a photographer and videographer, captures the essence of the retreat, immortalizing moments of transformation.

Experience a Transformative Agenda

From thrilling desert adventures to intimate workshop sessions, each day is meticulously planned to balance growth with enjoyment. The retreat's agenda is thoughtfully designed to engage every aspect of your being—professional, personal, creative, and physical. Highlights include:

  • Solution Focused Leadership sessions led by Roel Schaart, offering strategies to navigate business challenges with grace and efficiency.
  • Acting workshops with Antonia Sitak, where creative expression and personal storytelling merge to unlock new facets of leadership and communication.
  • Meditation and yoga with Astrid Schaart to center your spirit, enhance mindfulness, and promote physical well-being.
  • Artistic exploration with Haya Al-Bitar, encouraging you to explore the synergy between art, business, and personal growth.
  • Insightful session with Sadia Khan, diving into modern relationship dynamics and psychological resilience, equipping you with tools for stronger personal and professional relationships.
  • Brand strategy & social media consultancy with Emilie O’Sullivan, tailored to elevate your personal and corporate branding to new heights, leveraging the power of digital platforms.
  • High definition pictures with Cris Piasetskaysa, capturing your moments of breakthrough and camaraderie, immortalizing the transformative journey.
  • Desert racing on Sunday, offering an adrenaline-fueled adventure that pushes your limits and fosters team spirit in the vastness of the Dubai desert.
  • Fun & relaxation at the Taj Exotica Spa, where you can unwind and rejuvenate after days filled with learning and adventure, embracing the luxury and tranquility offered by the resort.
  • Enjoy Dubai’s rich food and friendly people, a cultural immersion that adds an extra layer of unforgettable experiences, from exotic tastes to warm hospitality

This meticulously curated agenda promises not just a retreat but a transformational journey that touches every aspect of your life. Join us to unlock these experiences and more, setting the stage for a future where you're not just surviving, but thriving.

An Unforgettable Venue

The Taj Exotica Resort & Spa, your home for the retreat, promises luxury amidst Dubai's grandeur. It's more than a stay; it's an experience set against the backdrop of the Arabian Sea and Dubai's skyline, crafted to inspire and rejuvenate.

Testimonials That Speak Volumes

Past attendees rave about their transformative experiences,citing unprecedented personal growth, invaluable learning, and unforgettable memories. This is your invitation to be part of something truly special 

Your Future Awaits

Spaces are limited for this high-demand retreat, offering an unparalleled opportunity for growth, networking, and rejuvenation. Secure your spot today and set the stage for a future where you thrive, not just survive.

Embark on this extraordinary journey in Dubai and return transformed, equipped with insights, tools, and connections to elevate every facet of your life.

The time is now—your future self will thank you.

 

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news-26 Wed, 31 Aug 2022 08:39:00 +0200 How Companies Can Transition Successfully to New Leadership https://www.roel-schaart.com/news/detail/how-companies-can-transition-successfully-to-new-leadership/ In a relay race, passing the baton requires precision, both from the passer and the receiver. There are pointers players need to adhere to – like a passer shouldn’t hold on to the baton too tight, but firm enough not to let it fall when passing to the receiver, the receiver starts to jog forward as he sees the passer approaching.
Dropping the baton means disqualification. Missing a beat will mean losing precious seconds in the race.
Passing the baton is similar to leadership transition. How many management or leadership transitions have you encountered? How was your experience?
These transitions can be remarkably civilised or outrageously disruptive. But one thing is for sure. It is ALWAYS stressful. Both to the new leader and to the company.

According to DDI’s Leadership Transitions Report 2021, “Stressful transitions have a long-term impact, with 45% of leaders who had stressful transitions rating themselves as average or below average leaders compared to their peers.” The responses came from 2,102 human resource executives and 15,787 leaders around the world.

What can companies do to ensure they will transition to new leadership successfully each time? How can they not miss a beat during the transition? How can the passer and receiver not drop the baton in the process?

DEVELOP UNDERSTUDIES

The preparation for succession, mentoring and coaching of understudies take time and should, therefore, not commence when the “founding father” is in his retiring age.

In China, where family businesses drive economic growth, succession planning begins very early because it involves in-depth orientation of business. Training involves more than discipline but instilling wise stewardship in the next generation because the next leadership will not just take over the business, but will be responsible for the preservation of family name and legacy.

In the book, Leading Organizations: Ten Timeless Truths, McKinsey Senior Partners Scott Keller and Meany  Keller and Meany report that “as many as 74 percent of US leaders and 83 percent of global ones think they are unprepared for their new roles.”

Transitioning to a new leader is not just about filling a position. The process also includes acquainting the candidate on the corporate culture, the current state of the business, intricacies of team dynamics (who had the most influence, how decisions are made, how things roll), etc. The new leader, however, must be able to ask for these critical details if they are not provided.

Any current leader must identify and develop a successor or an understudy. Because honestly, and in reality, anything can happen.
Five hundred executives were asked to rank their top three human-capital priorities, and almost two-thirds of the participants picked out leadership development as their number-one critical issue. And it is a sad reality that only 7 percent of the senior managers, asked by a UK business school, think that their companies develop global leaders effectively.

An effective leader has the distinct skill and wisdom to identify a potential leader in his team. Upon identification of succession candidate/s, he must take the time to invest in mentoring and coaching his protégé/s.

Knowledge transfer is one thing, influence is another. The potential successor should be effectively enmeshed into the leader’s mindset that they almost finish each other’s sentences. It can happen. And when you find that perfect match, it will be a huge accomplishment for both the initiator and the successor.
A successful transition speaks well of the retiring or departing leader.

DEVELOP A COACHING CULTURE

Coaching culture is not ordering people and telling them what to do,  but coaching culture creates a space where employees can engage in conversations asking questions, giving and getting feedback, listening, and sharing knowledge. Employees in these one-on-one or group coaching sessions engage in conversations that maximise strengths, minimise weaknesses and converse about their goals and progress.

A coaching culture must start from the top down, across the board. It must be embedded in each employee’s DNA so deep it could potentially be a strength and core competence for your organisation.
A Gallup’s research showed that when coaching culture is done effectively within the organisation, these results happen:

  1. Increase in employee productivity
  2. Improved employee performance
  3. Increase in employee engagement
  4. Reduced employee attrition
  5. Increase in sales
  6. Promote an inclusive environment for employees
  7. Develop potential successors

TAKEAWAY

“Everything rises and falls on leadership”, says John C. Maxwell.
Creating a coaching culture is one way to prepare the organisation for any transition or disruption. And the coaching culture must come from the top of the food chain for it to be effective and rewarding.

It could be a challenge to any organisation and more so for big corporations. The process can be daunting (where to start, how to start, who to initially involve, etc.) so management commitment to the project is crucial and will be the great driving force for success.

With management commitment and employee involvement, it is possible. It can be done.  
If your organisation is ready for this transformation, or if you have any questions or interest in this topic, and would like to explore this activity for your team, please connect with me through my number +49 4292-517 288, email: mail@roel-schaart.com or any of my social media accounts.

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news-27 Fri, 05 Aug 2022 08:49:00 +0200 Understanding Team Roles to Increase Productivity of Your Team https://www.roel-schaart.com/news/detail/understanding-team-roles-to-increase-productivity-of-your-team/ Why is it that your company has done more than one #teambuilding session, yet your company still seems unable to keep teams working together? Well, people seem to work fine, days and even weeks after a session, but also quickly revert to their old ways. Dr. Meredith Belbin, a British researcher and management consultant, studied and observed how people behave while working within a team, and from his research, he developed what is now called the “team role theory”. Belbin’s research revealed that a project’s failure or success is not dependent on team members’ intellect but their behaviour.

What is the “team role theory”?

Dr. Meredith Belbin suggests that an individual will increase productivity and perform well within a team when he identifies and understands his role. And by understanding his role, he will be able to contribute effectively by managing his weakness and optimising his strengths. By using Belbin’s Team Role model, a leader will be able to create a balanced team, composed of people performing in mixed roles, which can sustain a high-level performance at all times.

What is the Belbin Team Role model?

Belbin identified nine team roles, categorised in three groups. A Team Role is defined as a “tendency to behave, contribute, interrelate with others in a particular way.” A team does not necessarily have to be composed of nine members to complete the categories because it is possible for individuals to display more than one team role in varying degrees in many situations. If you are serious about building up your team and investing in their careers, you might want to start your investment in a complete Belbin individual report for each of your team members. It will motivate and increase the engagement of your team, knowing you are invested in their growth, and it will provide you with a better understanding of yourself and your team.

The 3 Groups of Team Roles are:

  1. Task role – Action-oriented
  2.  Social role – People-oriented
  3.  Thinking role – Thought-oriented

Under each group are three categories.

To avoid straying from Belbin’s definition and descriptions for each category, we are citing him below:

TASK ROLE

  1. SHAPER
    provides the necessary drive to ensure that the team keeps moving and does not lose focus or momentum.
    Strengths
    Challenging, dynamic, thrives on pressure. Has the drive and courage to overcome obstacles.
    Allowable weaknesses
    Can be prone to provocation, and may sometimes offend people’s feelings
  2. IMPLEMENTER
    needed to plan a workable strategy and carry it out as efficiently as possible.
    Strengths: Practical, reliable, efficient. Turns ideas into actions and organises work that needs to be done.
    Allowable weaknesses: Can be a bit inflexible and slow to respond to new possibilities.
  3. COMPLETER FINISHER
    Most effectively used at the end of tasks to polish and scrutinise the work for errors, subjecting it to the highest standards of quality control.
    Strengths: Painstaking, conscientious, anxious. Searches for errors. Polishes and perfects.
    Allowable weaknesses: Can be inclined to worry unduly, and reluctant to delegate.

  SOCIAL ROLE

  1.  COORDINATOR
    needed to focus on the team’s objectives, draw out team members, and delegate work appropriately.
    Strengths: Mature, confident, identifies talent. Clarifies goals.
    Allowable weaknesses: Can be seen as manipulative and might offload their own share of the work.
  2. TEAM WORKER
    Helps the team to gel, using their versatility to identify the work required and complete it on behalf of the team.
    Strengths: Co-operative, perceptive, and diplomatic. Listens and averts friction.
    Allowable weaknesses: Can be indecisive in crunch situations and tends to avoid confrontation.
  3. RESOURCE INVESTIGATOR
    Uses their inquisitive nature to find ideas to bring back to the team.
    Strengths: Outgoing, enthusiastic. Explores opportunities and develops contacts.
    Allowable weaknesses: Might be over-optimistic, and can lose interest once the initial enthusiasm has passed.

THINKING ROLE

  1. PLANT
    tends to be highly creative and good at solving problems in unconventional ways.
    Strengths: Creative, imaginative, free-thinking, generates ideas, and solves difficult problems.
    Allowable weaknesses: Might ignore incidentals, and may be too preoccupied to communicate effectively.
  2. MONITOR-EVALUATOR
    Provides a logical eye, making impartial judgements where required, and weighs up the team’s options in a dispassionate way.
    Strengths: Sober, strategic, and discerning. Sees all options and judges accurately.
    Allowable weaknesses: Sometimes lacks the drive and ability to inspire others and can be overly critical.
  3. SPECIALIST
    Brings in-depth knowledge of a key area to the team.
    Strengths: Single-minded, self-starting and dedicated. They provide specialist knowledge and skills.
    Allowable weaknesses: Tends to contribute on a narrow front and can dwell on the technicalities.

TAKE AWAY

As Dr. Meredith Belbin perfectly puts it, “The benefit of utilising and understanding Team Roles is that not only do we learn more about ourselves, but also a lot about our work colleagues and how to get the best out of them.”
Each team member must understand their role in the team and of other team members, which could potentially reduce disappointments and result in harmonious working relationships.

However, team roles are not set in stone. As a person matures, gains more experience, and evolves, it is possible for him to move up to a higher role than where he started.
An effective leader must know each member of his team and the role each plays within the team. He must know how to direct and conduct their game by harnessing and optimising each member’s strengths and working with them on their weaknesses.  

 

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news-28 Fri, 22 Jul 2022 10:45:00 +0200 3 Practical Pointers for Personal Development https://www.roel-schaart.com/news/detail/3-practical-pointers-for-personal-development/ One of the stressless quotes I have read on self improvement and personal development is one from the American self-help author and a motivational speaker. Dr. Wayne W. Dyer. He said, „You don’t need to be better than anyone else; you just need to be better than you used to be.“

I agree.

It’s a very practical, easy-to-follow and doable goal, rather than following some influencer or personalities and using them as your template for personal development. Adapt Dr. Wayne W. Dyer’s definition instead.
Personal development as the term suggests is, first of all, personal. It is uniquely yours, customised and individual. You evolve and grow from within. In simple terms, it means “to be a better version of yourself.”

How does Personal development differ from Personality development?

These two terms are closely associated but not similar. It is important to know the distinction of the terms.

Personal development is a lifelong process of improvement to be a better version of oneself. It is holistic, all-encompassing and broad.

If personality is the set of traits and qualities that make a person distinct or unique from another like behaviour, habits, appearance, attitudes, or what a person appears to be, Personality development, therefore, is the enhancement of these traits and qualities. The polishing of these external attributes for a better presentation of self.

Personality development is part of personal development. Have you thought, at this stage in your life, what could you have become? If you could be better, should you? And why not? You have all the raw materials to be a great individual. So work it.

To start your pursuit, here are 3 Basic and Practical Steps to Personal Development according to Jim Rohn, American entrepreneur, author and motivational speaker.

Study
John Earl Shoaff, an American entrepreneur, motivational speaker and Jim Rohn’s mentor, gave that word for Rohn’s life change – STUDY.
Make an effort to study anything that can bring about change in your life, improve your skills, increase your value.

If you want to be successful, study success. If you want to be wealthy, study wealth. If you want to be happy, study happiness, Rohn advised.
Success leaves clues, he further said. Identify a successful person you admire and learn from him. Find out about his life, his principles and how he achieved his level of success.

Get as much information as you can for what you desire. You never want to miss any opportunity because you lacked the information.

How do you do that?

  1. Read
    The more you read, the more informed you are.
    You acquire new ideas, develop new interests, form opinions on certain issues, and these make you more interesting as a person.

    Beware though that knowledge does not puff you up. Instead, use your knowledge when opportunity arises. When you meet new people, you are able  to communicate with them. You may not know everything or a lot about a certain topic, but you can participate in discussions or even share your opinion or views when asked.

    Develop the passion for learning, for wanting to know things. He suggests even developing childish curiosity. And how true. Children can be so nagging when they want to know something, right? “Why can’t I stay up as late as you do?” Try to answer that.
    Kids have remarkable innocent qualities we can model according to Rohn – curiosity, excitement, faith and trust.
     
  2. Listen
    Actively listening supports periodically asking questions which provides constructive perspective to the conversation. Poor listeners are competitive. They listen to find errors and speak to challenge and disagree.
    Good listeners make conversations a positive experience for the speaker.

    Listen to understand and this involves asking good questions. It shows you are listening enough to want more information or illumination.
    Listening is never easy. Hearing is, listening not so much.

    Just observe people while you talk with them. After a while, you see them become uneasy, fidgety, you lose eye contact because their eyes shift, or reach out for their phones (it could be a sign they are bored). But some people lose track of the time because they enjoyed the conversation.
    Learn how to pay attention to someone when they speak. They will enjoy your company and maybe, lose track of time when they are with you.
    Can you try this when you next speak with someone?

    Get them to talk and you listen. Intently and intentionally. Focus on what they are saying. Do not allow your mind to wander or even think about what you are going to say in response. If a conversation ensues, fine and good. But stay focused. Sometimes in a conversation, a momentary silence or pause happens. Do not try to fill the gap with unnecessary comments. Relax. Use the moment of silence to reflect on what was said. Speak only to clarify or to verify your understanding.

    Engagement surveys show poor communication (listening) as one of top reasons for poor management. One way to build a trusting relationship is transparent communication.

    When a person realises that you listen to understand, and not to judge, trust develops.
     
  3. Observe
    Part of studying people is observing. As Rohn says, there are two ways we see. One, is with our sight. And with our sight, we see things. Second, is through insight. With insight, we see with our mind. And when we see with our mind, we see answers.
    Observe things using these two ways – sight and insight.

    But do not stop there. An insight is much deeper than observation. When you do not know why or the reason for fact, it is merely an observation. Observations though are great catalysts for developing insights. You elevate your observations to insights by asking good questions – Why did you do that? What did you feel when it happened? Why didn’t you buy it? How is it frustrating for you? Be interested to know more. Then you will see answers.
     
  4. Work it
    Put feet to your idea. You have a great idea? Create an action plan. Don’t accumulate so much knowledge and then store them all up. Act on them. But not after making a robust game plan.
    What is most frustrating is when you have talked to everyone about your great and innovative idea only to find someone has acted on them and became the person who launched your idea.

    Not acting on your idea is just fantasy. Talk is cheap. As the Irish proverb says, “You’ll never plough a field by turning it over in your mind.”
     
  5. Don’t take shortcuts
    Be a quick learner, act on your game plan but don’t take shortcuts. Don’t compromise. Do it right ALWAYS. Not just the first time. Live your life with integrity.

TAKEAWAY

The key to personal development is to study successful people and learn from their stories. That would save you a lot of mistakes and wasted time. Create a game plan on how to make the changes in your life and don’t take shortcuts.
What are your personal development goals? Have you made steps towards achieving them?
Did you learn something from this article? I love reviews. Please share your thoughts in the comments.
If you have any questions or interest in this topic and would like to explore conducting a deep level assessment of yourself or your team, please connect with me through my number +49 4292-517 288, email: mail@roel-schaart.com or any of my social media accounts.

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news-29 Fri, 01 Jul 2022 14:39:00 +0200 Hey, I’m Roel https://www.roel-schaart.com/news/detail/hey-im-roel/ Hey it’s Roel here. I am an MCC coach, mentor, and ICF assessor-to-be and an accredited DISC and Motivator trainer. I started my coaching journey a long time ago. Before I got into the executive coaching industry, I worked as a manager for the IT Infrastructure department of General Electric in Hanover.
Tools, processes, and procedures were my daily business. Back then, GE was being sold to Banco Santander. Several managers were internally trained as business coaches. That was my starting point as a coach!

My goals were to be a member of the ICF Germany, get myself certified, and build my network in the coaching scene. I did my external training in Business Coaching in Berlin, but did not pass the practical exam. I did not consider that a failure. I consider that a redirection. Now, I am a life coach and a mentor. I use objective tools in coaching, instead of merely asking questions.

The more I learned about coaching, getting mileage and keeping myself surrounded by top coaches, mentors, and coach trainers (I suggest you reach out to this amazing team at the SolutionsAcademy. They will be very happy to meet and accommodate you!), the more I understood that coaching is actually very simple. Just follow the ICF PCC markers. 
First, ICF stands for International Coaching Federation. It is the gold standard in the coaching practice. And PCC means Professional Certified Coach.

So, what are ICF PCC markers? First, you want to demonstrate ethical practice. Hence, no pushing for or implying any religion or sexual preferences. Second is to always assume and maintain a coaching mindset. This means no rendering of any consultancy function. The next marker makes your coaching easy or difficult. Have a clear coaching agreement. Why is your client with you? Coaching works well only if you are able to build trust and bond with your client. As a coach, you not only want to be brave, but you also want to really be listening deeply. Ask good questions and let the client decide how to end the sessions with some actions, if needed.

How do I close the loop? First of all, I use assessment tools. When I start a coaching journey with my new clients, I conduct several assessments. A full-360 assessment will give me an understanding of their observational behaviors, their internal drivers, level of emotional intelligence, how they learn, how they make decisions and a snapshot of their leadership styles. The assessment data will be used as a guide in planning the coaching strategy. And at the end of the workshop, the assessment tools will be used to gauge the improvement and  effectiveness of the changes implemented by the client.

But again, it is just a snapshot. To give you a number, when leaders hire new staff, they use assessment tools for recruitment and selection, but these tools give the company only 20% maximum insights on the candidates. Nonetheless, using assessment tools is a good practice in hiring. It is still a wise and practical addition to your hiring toolkit. But I admire organisations who include coaching as part of their training and development program for their leaders. It shows their commitment to continuous development for their people. Because executive coaching is more than just a development program. It is an investment. If you, your team or your organisation have a challenge in this area, connect with me and let’s find out if we can be a good fit for a collaboration.

 

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news-30 Fri, 24 Jun 2022 14:42:00 +0200 Why We Make Bad Decisions? https://www.roel-schaart.com/news/detail/why-we-make-bad-decisions/ WHAT WERE YOU THINKING?! You hear people tell you and, a lot of times, you tell yourself when you realise you have made a horrible decision. But as the famous quote says, “Hindsight is always 20/20.”
If Dick Rowe only knew. He could have been the fifth Beatle instead of Sir George Martin, the producer who signed up The Beatles three months after Dick Rowe rejected them in February 1962.

And Thomas Cadell, the publisher who will forever be known to be the man who committed the greatest literary folly of rejecting Jane Austen’s Pride & Prejudice manuscript.
What about this, at least two decades ago, Google offered to sell the company to Yahoo for US$1 million, but Yahoo refused. In 2002, Yahoo had a change of heart, so they offered to buy Google for US$ 3 billion. Google countered at US$ 5 billion, but Yahoo refused. Again. What’s Google’s worth now? US$1440 billion as of May 2022.

So what were these people thinking? But hey, let’s not be quick to judge. Whoever is without sin, cast the first stone.
We all have made bad decisions – from choosing to wear trousers with your suit for your important zoom meeting with a client, not knowing you will accidentally stand up during the meeting, to grabbing a job offer when you will be promoted at your current job two days after.
One of the top 50 living influential psychologists today, Harvard psychologist Dan Gilbert, explained why we make bad decisions every now and then. He stated two errors we commit in gauging situations. Knowing these two errors will allow us to judiciously arrive at a better choice for a given situation.

What are the Two Errors We Commit in Decision–making?
In Dan Gilbert’s words, “there are two kinds of errors people make in trying to decide what the right thing is to do. One is estimating the odds that they are going to succeed and estimating the value of their own success.”

Odds of the gain x Value of the gain = Expected value

ERROR IN ESTIMATING THE ODDS

This point starts with how people figure the odds of a potential gain. What are the odds that your decision will give you what you want?
People estimate probability by thinking about what is familiar to them or what they know. 
In a survey where Americans were asked what are the odds that they will die in a variety of ways, the answers were tornadoes, fireworks, asthma and drowning.

You see from the estimates versus the actual numbers that the top two scenarios were highly overestimated, while the next two scenarios were significantly underestimated.
The reason for this is that asthma and drowning do not get front-page coverage. These causes do not come to people’s minds as easily as tornadoes.
When you ask Americans today about their guesstimate of the top cause of death in 2020, it will be very easy for people to say Covid-19. But according to the CDC (Centers for Disease Control and Prevention), the leading cause of deaths in the U.S. in 2020 are heart disease, next is cancer and Covid at third.

Simple #decision-making. You want to get a new iPhone. Nine out of 14 years, Apple has released a new phone model in September. What is the probability that you will have the latest iPhone this September?
Another practical application. Based on records, you closed a new account for every five client calls you made. What are the odds you will get ten new accounts if you decide to book 50 client calls for the month?
The last scenario given by Gilbert is the lottery. These are the scenarios,
There are 10 tickets at US$ 1 each ticket. All nine tickets were sold. The winner will get US$ 20. Based on the formula, it is a good play. The expected value of the lottery is US$ 2. Will you play? People said they will play.

Second scenario has a little twist. The same values except the nine tickets were bought by one person. Will you play? Many surveyed people said they will not play. How come? The expected value of the lottery is still US$ 2, and you still have the same number of chances to win.
How do you estimate the odds that a decision or an action will make you succeed or allow you to gain something?

ERROR IN ESTIMATING THE VALUE OF SUCCESS

Decision-makers should not only focus on probability, but also the expected value of the result of the decision. Although, estimating the odds is easier than estimating the value of something. How much happiness or satisfaction will something give us?
If you have numbers to calculate the odds, how do you calculate for value? Because people tend to compare the past with the present to estimate the value of something, Gilbert suggests two questions we ask ourselves to calculate the value of something:

Does yesterday really matter today?
Will today really matter tomorrow?

To illustrate, Gilbert used a McDonald’s burger which costs $25 in an airport. You have US$25, but you didn’t buy it because you found the price excessive. But in your flight, some passenger opened up his pack of McDonald’s burger meal, and the amazing aroma of fries and burger drifted to your seat in a not-so-swift and faint way. The 6-hour flight you had to endure with your stomach contracting with hunger, the US$25 didn’t seem excessive anymore. And you say, “What was I thinking?”
And what will make things worse? When you realise you need to take your medicine with a full stomach.

TAKEAWAY

Dan Gilbert was asked, “How can you do the right thing all the time?” He said, “You probably can’t. The best thing you can do is to catch yourself making these errors and know to watch out for them.”
And may I add, deciding is different from doing. There is this story of five people in a room. It was time for lunch. Three people decide to have lunch at the nearby cafe. How many are left in the room? You say, two? Correct answer is five. Deciding is not acting on your decision. Actually doing it, is.
It is just the same as pledging and donating. The two words are not the same, no matter how you twist them. Pledging is pure talk, donating is the action word. And what a bad decision not to act on your word.

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news-32 Fri, 03 Jun 2022 14:58:00 +0200 8 Step-by-Step Process in Decision making https://www.roel-schaart.com/news/detail/8-step-by-step-process-in-decision-making/ To marry or not to marry? That is the question. Even the famous British naturalist, Charles Darwin, applied the decision making techniques in coming up with his selection.
The question was not whether to marry or not his first cousin, Emma Wedgwood. He already had chosen who to marry. He was trying to deliberate whether or not to marry her. The consanguinity was out of the question.

He listed

After April 7, 1838
If marry – means limited, feel duty to work for money. London life, nothing but society, no country, no tours, children (if it please God), constant companion (& friend in old age), home, & someone to take care of house . . .

July 1838
If not marry – Travel. Europe, yes? America???? If I travel it must be exclusively geological United States, Mexico Depend upon health & vigour & how far I become Zoological. If I dont travel.— Work at transmission of Species— Microscope simplest forms of life— Geology. ?.oldest formations?? Some experimets [sic] — physiological observation on lower animals. Those are some of the entries in his journal. Evidence of his listmaking habit.

HOW DO YOU MAKE DECISIONS?

Are you guided by a structure, go with your gut, do as told, or follow the majority?
As a leader, it is imperative one has to develop decision making skills.
A study on 500 executives and managers revealed 98% fail to apply the best practices in making decisions.
While in another three-month study of 100 managers, those who applied best practices in making decisions achieved their expectations 90% of the time and 40% exceeded expectations.
The research further says that “businesses which follow a decision making checklist make 75% better decisions twice as fast, with half as much meeting and 20% better performance.”

WHAT ARE THE 8 KEY STEPS IN DECISIONS MAKING?

Defining a problem

What is the problem that needs to be solved? State the problem specifically for clarity.
Let’s use Darwin’s case as an example. To marry or not to marry? It is not, to marry Emma or Jane?
This first step is critical in the decision making process because this is what will give clear direction to your process.

In the first place, is there really a problem?

An unnamed head of the Industrial Engineering Department in Yale University said, “If I had only one hour to solve a problem, I would spend up to two-thirds of that hour in attempting to define what the problem is.”

Classifying the problem

Is the problem a unique situation, an exemption to the rule or recurring? Problem classification also establishes urgency, helps identify the right people capable of handling the situation (sales, marketing, manufacturing, human resources, finance, logistics), and can rate priority based on the impact on your business.

Research and data gathering

In the olden times, people made decisions based on gut-feel, intuition and experience. And in some cases, like Charles Darwin, on a pros and cons list. But in this AI and SpaceX age, data analytics plays a crucial role in problem-solving.
Management or decision-makers, for that matter, will need supporting data to enable them to make informed decisions. Do not attempt to proceed without any data. But not just any data, only quality data – correct and complete.
Insufficient and incorrect data will mislead and make your succeeding steps of no value.
Several data analytics tools are available to enhance problem-solving processes and make the process faster.
As Clive Humby said, “data is the new oil.” Because with the right processing, analysis, use and application, that processed data will be powerful and of greater value to your business and operation.

Evaluate data and options

After the completeness and soundness of the data are checked and verified, it is time for the team to evaluate.
Aside from the data on hand, it is critical to bring in key people to provide their expertise on the subject. In some companies, this team is called the Focus Group Team, where selected individuals from different departments, related to the problem, are brought in to provide their perspective, insights and experience on the subject.
The Focus Group team provides a holistic approach in resolving an issue, and brainstorming is a process that is employed to generate the best option for the issue. The team, however, is abolished after the problem has been resolved.

Select the best option

When analysis of data has been completed and all possible options have been presented, it is time for management or decision-makers to choose the best option.
In some big companies, the Focus Group team is empowered to decide and implement the best option.

Develop a plan for implementation

After management or the decision-makers have chosen the best option for the company, a GANTT chart is prepared to state in detail the timeline (steps and schedule of implementation).

Implementation

The second to the last step in the decision making process is the execution of the solution.
The team should ensure that the roll-out is managed as planned, and any deviation should be reported immediately to the team.

Feedback, review, and evaluate

The process does not end with implementation. It is necessary to reconvene for a post-event meeting.
Review the consequences of your decision. What was effective, what needs revision, what needs improvement, what did you miss in the process, etc.?
Your successful implementation can be a template for a similar situation in the future.

TAKEAWAY

Making the right decision is a skill. And as a skill, it needs enhancement to ensure proficiency.
Proficiency then yields confidence. Also, recognise that decisions should be guided by facts, not emotions, and because of this, a leader with high emotional intelligence has the right ingredient to start with.
No leader should rush into making a decision. Any decision that will have an enormous repercussion on a company’s bottom line cannot be hasty.
The same thing with marriage. It is a life-long commitment. How can you rush into it?
Charles Darwin, who decided in favour of marriage, proposed seven months after his first deliberation on marrying or not his first cousin, Emma Wedgwood. They stayed married for 43 years until his death.
If you want your team to be oriented to the concept of decision making in leadership, you can send me a message and let’s talk.

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news-33 Fri, 27 May 2022 15:19:00 +0200 Why You Need to Practise Mindfulness at work https://www.roel-schaart.com/news/detail/why-you-need-to-practise-mindfulness-at-work/ The faster the urbanisation rate, the less time left for personal time. People tend to spend their free time sleeping or bingeing on Netflix to recover from work-related stress. It becomes a struggle, for most, to choose to exert remaining time and energy on physical activities like walking, jogging, or spinning for even five minutes, let alone thirty to sixty minutes.

What do surveys say?

According to a Statista survey conducted on 30,000 respondents in Europe between March to April 2021, fifty-five percent from Switzerland are reported suffering from burn-out or on the verge of it. Fifty-three percent from Austria and fifty-one percent from Germany.
Lepaya, a power skills training company, conducted a research on stress at work on 1,322 European workers and results show more than half agree to experience unhealthy levels of stress at work.
Based on the survey, Germans working in the financial, automotive, manufacturing, health care and education industries are the most stressed.

The European Agency for Safety and Health at Work says “workers experience stress when the demands of their job are excessive and greater than their capacity to cope with them.” And when this situation persists for a prolonged period, stress develops into more serious health problems such as cardiovascular disease or musculoskeletal problems (three most common musculoskeletal problems are trauma, back pain, and arthritis).

Triggers of stress at workplaces are high levels of work pressure, lack of job security or changes within the organisation, longer work hours and pressure to deliver.  Relentless worry and anxiety over undelivered actionables, delayed deliverables or unmet deadlines can result in burnout and later, to more critical disorders. Although burnout is not classified as a  medical condition by the World Health Organization,  it is a syndrome that needs serious attention.

At What Cost?

The estimated direct (healthcare and welfare payments) and indirect (diminished productivity and income loss) costs related to work-related stress is 10 billion days of annual work days lost and US$ 1 trillion per year.
In Europe, mental health disorders total cost is € 240 billion per year. Fifty-six percent of the cost is attributed to absenteeism and reduced productivity, while 43.3% goes to direct costs such as medical treatment.

What is stress?

Stress, whether we admit it or not, is synonymous with work. But stress is not all unhealthy. There is a good kind of stress which we all need. The first day at your job, when your boss suddenly awarded you a project you have been rooting for, or a big client you have been working on signed up with you and wanted a project presentation from you. Anything that shakes your balance is stress. And anything that shakes you short term is good stress. Good stress is also called eustress. We release feel-good hormones or endorphins during these exciting times.

However, stressors become bad when you are unable to manage them, and they prevent you from doing anything else. Working on a pet project can initially give you the feel-good stress, but if you are unable to manage the project and it takes you longer working hours and less sleep to finish it, it turns to bad stress.

This means, a big part of stress relies on a person’s hands.

While it is great to have companies provide and offer emotional and mental health benefits, it is best to initiate steps to address your stress. It is wise to assume responsibility for your health.

HOW DOES MINDFULNESS HELP US MANAGE STRESS?

Living in the moment is mindfulness. Living in the moment is being aware of your present. Intentionally and deliberately paying attention to every detail of the moment, without judgement, and not thinking of the past or future.
Mindfulness is a state of being, and a skill that can be learned through constant and consistent practice.

Long-term practice of mindfulness results in changes in how the brains work. For example, the amygdala (which is the part of the brain responsible for the fight or flight response) is part of the limbic system. The Limbic system is involved in our behavioural and emotional responses.
In stressful occasions, there is a reduced blood flow in the left brain and increased blood flow in the right brain. The right side of the brain is involved in emotions, among other things. Mindfulness can help stimulate the left brain to counteract the escalating emotion resulting from heightened emotions or stress. The amygdala is, therefore, controlled from doing its natural tendency of fight or flight.

The science of mindfulness offers these other benefits from prolonged practice:

  1. It enhances attention by maintaining focus.
  2. Enhanced emotion control by helping the brain to recover quickly from negative situations and diffuse fights or arguments.
  3. Enhanced attentional control or the ability to focus and shift attention intentionally. It is the skill to choose which to pay attention to or ignore.
  4. Emotion regulation leading to reduced stress.
  5. Improved productivity through focus and enhanced present-moment awareness.
  6. Improved decision-making by avoiding rush decisions.
  7. Because mindfulness enhances one’s ability to recover from negative situations, practitioners become open to negative feedback.
  8. Strengthens self-awareness by helping you observe and understand your emotions and actions (or reactions) in each situation as they happen and how your behaviour affects others.
  9. Increased well-being through potential treatment of many clinical disorders.

TAKEAWAY

There is value in implementing the practice of mindfulness at the workplace. Learning the skill is a powerful tool to be added to your tool kit. It is applicable both at work and home, and in all types of relationships – vertical and horizontal.
It is recommended to do a consistent practice of the skill to be able to enjoy the benefits. Only long-term practice can create a positive change in one’s brain structure and function. Neuroscience supports this.

Mindfulness allows a person to look at the whole picture, discourage bias by being non-judgemental and, as a result, supports inclusion. Mindful leaders look beyond age, race and colour.
It is easy to get along with people when one has no bias. Isn’t that the biggest stress-buster?

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news-34 Mon, 02 May 2022 15:28:00 +0200 The Basics of Mindfulness https://www.roel-schaart.com/news/detail/the-basics-of-mindfulness/ Living in the moment is mindfulness. But, let me be clear, it is not the same as living for the moment. Living in the moment is being aware of your present. Intentionally and deliberately paying attention to every detail of the moment, without thinking about how to finish your presentation, what food to prepare for dinner, who will pick up the kids, etc.
It is like sitting on a bench in a park surrounded by lush greenery. Living in the moment will allow you to notice the colour of the bench, the engraved names on the bench, the whispering sound of the wind, rustling of the leaves, dry leaves falling off the trees and watching them get blown away by the soft wind. Enjoying your moment of quiet, in comfort and self-indulgent idleness.
These moments of mindfulness don’t take hours. Mindful activities should only take about ten to twenty minutes a day. But the benefits mindfulness does to the mind and body cannot be trivialised.
Living for the moment, on the other hand, is carefree living. You live without care for the future.

WHAT IS MINDFULNESS IN SIMPLE TERMS?

Wikipedia defines “mindfulness” as the practice of purposely bringing one’s attention in the present moment without evaluation.
Cambridge dictionary defines mindfulness as “the practice of being aware of your body, mind, and feelings in the present moment, thought to create a feeling of calm.”

According to the American Psychological Association, mindfulness is the “awareness of one’s internal states and surroundings.”
And Dr. Jon Kabat-Zinn, the proponent of  Mindfulness-Based Stress Reduction (MBSR), defines mindfulness as the “awareness that arises through paying attention, on purpose, in the present moment, non-judgmentally.”

WHY DO I HAVE TO PRACTISE MINDFUL ACTIVITIES?

In some of my previous posts, I have cited studies from neuroscientists on the power of our thoughts. There are studies on how repetitive thoughts become part of our temperament, which later become our traits. If a repetitive thought can be that powerful to result in changes in our personalities, imagine the damage negative thoughts can do to our minds and bodies.

Dr. John Kabat-Zinn is a professor emeritus at the University of Massachusetts Medical School and the founder of the Stress Reduction Clinic and Center for Mindfulness in Medicine, Health Care, and Society.
His research dealt with the benefits of mindfulness in healing physical health symptoms and psychological distress.
Dr. Kabat-Zinn endorses mindfulness practise to train our minds and bodies to pay attention.

WHY IS MINDFULNESS IMPORTANT AT WORK?

Primarily, mindfulness helps people focus on the task at hand and eliminate time-wasting activities.
Relating with people “non-judgmentally” allows people to work harmoniously and averts conflict. A negative working environment results in damaging mental health problems like depression and anxiety. WHO reports an estimated 264 million people suffer from depression.

In an experiment on the role of mindfulness in emotional reactivity, experienced mindfulness practitioners were found to be able to quickly disengage from an emotionally charged situation.
Reduces errors at work, which in many cases results in work-related accidents, especially in manufacturing settings.

When you find yourself getting anxious about events at work (or at home which creeps into your mind during work hours), try the STOP mindfulness technique.
STOP stands for Stop (or pause), Take a breath, Observe (your body, thoughts, experience, emotions, and surroundings), Proceed (with more consciousness).
This technique allows you to detach from the situation, enables your brain (amygdala) to process your stimuli, and then (prefrontal cortex) gives you the appropriate action to take.

WHAT ARE THE BEST MINDFUL ACTIVITIES YOU CAN PRACTISE?

One fundamental mindful activity is BREATHING. If you think it is easy, think again. With all the chatter and clutter in one’s mind, to quietly pay attention to your breathing can be one major challenge.
The challenge is to focus your mind on the process of breathing – slowly taking in air through the nose when you inhale, imagining the air passing through your windpipes and then to the lungs, causing the lungs to inflate like a balloon and then exhaling the air. Repeat.

When a montage of things starts to occupy your mind during the process, and you find your mind lingering and wandering, immediately push the thought aside and bring your mind back again to your breathing.
A study showed that mindful breathing enhanced error-monitoring in the brain, also known as performance monitoring.

Another simple mindful activity we can practise is mindful EATING. This can be so easily neglected, especially when we are in the company of friends and family. We eat and talk at the same time, giving very little attention to the process of eating. I remember a friend who chatted away while eating, and when his family talked about how scrumptious the pasta was and asked him how he found it, he said he didn’t know how it tasted but showed traces of the pasta on his plate. He had to go back to the buffet table to get a second serving and validate his family’s comments. This time he was mindful of the taste and agreed with his family. Imagine doubling the calories just because he was not mindful.

Another friend burned her lips because she stuffed the food in her mouth while chatting with her husband, not noticing the food was hot.
When you eat mindfully, you will be conscious of the texture and colour of the food, the aroma, taste, and the temperature of the food. Eat slowly to savour every bite. Eating slowly allows the satiety hormone in your stomach to send signals to your brain when you are full. This process takes 20 minutes from the time you start eating. This results in less eating.

With intentional mindfulness, you observe and hold all judgements. You observe other people and understand them better, you observe your surroundings and become more careful, and you observe your body and understand its processes.

WHAT ARE THE OTHER BENEFITS OF PRACTISING MINDFUL ACTIVITIES?

Lower blood pressure

A nine-week Mindfulness-based Blood Pressure Reduction program used mindfulness techniques to enhance attention control, emotion regulation and self-awareness of both healthy and unhealthy habits in 43 participants who exhibited significant improvements in self-regulation skills and significantly reduced blood pressure readings.

Weight control

A study was conducted in 2011 to explore the use of mindfulness intervention in reducing cortisol and abdominal fat among obese women due to stress eating. According to the results, “the intervention was successful in increasing mindfulness and responsiveness to bodily sensations, reducing anxiety and eating in response to external food cues, and tended to reduce eating in response to emotions.”

Enhanced focus through reduced mind-wandering

Mind-wandering is the shift of attention and thoughts from one task to other unrelated tasks. A study showed improvement in reading comprehension even from a brief 15-minute mindful breathing exercise.

TAKEAWAY

Practise mindfulness in three ways:
One, be aware of your moment.
Two, be non-judgmental of yourself and others.
Three, keep your mind from shifting away from the task at hand.

Living in the moment allows a person to respond appropriately to his new situation or task at hand, and enables one to make a headway effectively by deactivating crippling thoughts of the past.

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news-35 Fri, 22 Apr 2022 15:33:00 +0200 5 Signs Reveal You Are a Sigma Male https://www.roel-schaart.com/news/detail/5-signs-reveal-you-are-a-sigma-male/ If you have not read my blog on the real Alpha male definition, please take a read. It is less than a five-minute read, but it will give you a better appreciation of this article. The Alpha male personality became wildly popular after the U.S. Speaker of the House, Newt Gingrich endorsed Prof. Frans de Waal’s book, “Chimpanzee Politics” to young congressional Republicans in 1994. Prof. De Waal studied the social behaviour of these primates and how they struggled to get the highly coveted powerful position of Alpha male.

Prof. De Waal’s basic definition is, “the highest-ranking male is the Alpha male. The highest-ranking female is the Alpha female.” To be an Alpha male “you need to be impressive, intimidating, and demonstrate your vigour on occasion and show that you’re very strong.”
Since Newt Gingrich’s endorsement of his book, the world has created different images of the Alpha male, much to Prof. De Waal’s chagrin. So he went out to correct it. The alpha male is a lot of things, but the “Alpha male is not a bully”, he says.
And he is correct because when you search the internet for the Alpha male, you will be bombarded with a lot of information and descriptions, so it is safe to stay with the man who researched the concept extensively and have actual studies to back it up.

Now, what is a Sigma male?

The term Sigma male was coined by Theodore Robert Beale in 2010. Theodore Robert Beale, popularly known as Vox Day, is an American far-right activist, writer, and publisher. Beale called Sigma males “lone wolves” and described them as introverted Alpha males.
He developed the concept of Sigma male as an attempt at challenging the conventional view of the “man at the top of the human dominance hierarchy.”

Below are Five Signs of a Sigma Male Personality:

Talented and Highly Intelligent

Sigma males take pleasure in solitude rather than bask in the attention from swarms of people. This characteristic allows them occasions for deep thinking, introspection, and self-reflection.They are good listeners, do not reject ideas, but listen to them. Creative and innovative concepts get their attention. A lot of times they are called “rule-breakers” because they refuse to go by the rules. You will observe this behaviour in a lot of creative people because they do not work within anybody’s box.
Sigma males ruminate on an idea, carefully reflect on strategies and analyse options before making any decisions. They are highly observant, eager for knowledge, and intellectually curious.

Sigma male leaders are visionaries.

Extraordinarily-driven

A Sigma male is not one to enjoy a routine job. He will flourish in a position that will give him authority and space to act on his creative spirit. Sigma males are driven, but they are not impulsive. You can be sure they have given a project much thought before they act on them.
A Sigma male might dare to do something that will appear reckless to a regular person, not to show off or draw attention, but to satisfy his experimental and curious nature, nothing that has not gone through his exhaustive research and analysis.

Cool And Prone to Unusual Behaviour

Sigma males have confidence in their ability without putting effort to impress. They don’t maintain a wide social circle because social gatherings and heavy social interactions with shallow conversations bore them. They do not avoid interactions but hate unnecessary interactions. They would rather read a book.
They live their lives in a specific way that works best for them, needing no validation from anyone. They are independent-thinkers and will not depend on others’ opinions or views to guide them on how they will live, behave, or even dress, but wise enough to decide sensibly.
They are non-conformists that people often judge them as anti-social.

Definitely, Sigma males are not anti-social.

But they do not need any validation, seek opinion or social approval from other people as to how they should behave, act, speak or think.
You will not find them actively posting on social media but are socially equipped when forced to mingle or participate in team-building activities. While Alpha males would be loud and call attention with their antics, the Sigma male would be quiet in a corner, maybe speaking with one or two people, yet draw attention without even trying. This air of aloofness adds to their charm and appeal.

They are leaders of few words.

They are Prone to Antagonistic Social Relations with Alpha Males Because of their conflicting nature, Sigma males are prone to hostile relations with Alpha males.
Sigma males hate conflict and they will avoid it at all costs because they hate drama. But being highly observant and a good judge of character, a Sigma male will know how to anticipate an Alpha male’s behaviour and will be able to respond to them accordingly.

Sigma male leaders are good at conflict resolutions.

They do not respect the Alpha’s high social rank. Sigma males share the same social rank as the Alpha males but refuse to play by its rules, and are therefore placed outside of the social hierarchy structure. But despite the alienated status, they manage to win the social games anyway.
In a social situation, Sigma males might drop by your table, say a quick hello and leave. He will not snob, ignore or disregard, but he will not linger giving him an air of mystery that adds to his appeal.

TAKEAWAY

Sigma males are the quiet versions of Alpha males. They could easily challenge an Alpha male in the top rank position without tromping their way to get there.
Alpha males are easily found these days. They are active on social media.
But Sigma males are rare and cannot be easily found. Because they do not actively post on social media.
Did you find agreeing to a lot, if not all, of the descriptions?
Can you relate to the above list of behaviours?

Caveat: No matter how people try to debunk this personality theory, many people can still relate to them.

So, read, study and learn as much as you can because knowing oneself is the key to personal growth.

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news-36 Mon, 04 Apr 2022 15:37:00 +0200 What Really is an Alpha Male? https://www.roel-schaart.com/news/detail/what-really-is-an-alpha-male/ The concept of Alpha male personality goes as far back as the 1940's. But the term “Alpha male” was used by Dutch-born primatologist Prof. Frans de Waal in his book „Chimpanzee Politics” based on his research on the social behaviours of these primates in the Arnhem Zoo in The Netherlands.  

Incidentally, Prof. Frans de Waal was named one of Time Magazine’s 100 Most Influential People in 2007. He also is a psychology professor at Emory University with a Ph.D. in biology.

His book, „Chimpanzee Politics,” was recommended to freshman congressmen by the U.S. Speaker of the House Newt Gingrich in 1994. Since then, the term Alpha male has become very popular and, consequently, also has been used loosely all over the internet, so Prof. Frans de Waal made some clarifications.

Alpha male does not mean bullies, and jokingly he added, “you should not insult chimpanzees by using the wrong label.”

His Alpha male definition is as simple as the highest-ranking male is the Alpha male. The highest-ranking female is the Alpha female.

Though his study and research focused mainly on primates, I do not believe, for a minute, that we are close relatives with them, as De Waal often says, but I agree that we can learn a lot from these animals.

So, what are the real alpha male traits?

Body language

The Alpha male assumes the Bipedal swagger when he wants to display control. This posture is where the mammal stands tall and walks on both his hind legs with his arms loosely hanging on his sides away from his body. This very confident, bold posture gives an air of superiority which is very common in high-ranking people.

How can you be an alpha male?

According to Prof. de Waal, “you need to be impressive, intimidating, and demonstrate your vigor on occasion and show that you’re very strong.”

But more importantly, according to Prof. De Waal, Alpha male also needs to demonstrate the following behaviours:

    Generosity

Grooming is a very significant social activity within chimp groups. Aside from grooming being a way to clean oneself or another chimp, it is a powerful way to form and maintain alliances. The longer a chimp grooms another chimp, the more favour he gets at food-sharing.

When a younger male would like to dethrone an Alpha male, he would go on a campaign by building coalitions among their group. He would share food generously and groom other males to gain their support. And since he needs the support from the female group, he starts to play with the baby chimps and tickle them. They do this to gain favour among the females.

In humans, I believe this is what we call reciprocity. Love begets love, kindness begets kindness, and the age-old golden rule “What you sow is what you reap.”

It is natural that when you do someone a favour, they feel obligated to return the favour. There will be a few outliers, but generally, it is the case. People reciprocate.

A primate will do it out of instinct, but a leader should do it out of the natural goodness of his heart. Because no matter how you fake it, people will find out. Generosity in leaders is not all monetary. It could be their time, knowledge, words of affirmation, and talent, especially when grooming their next leaders.

2. Peacemaking

Alpha males stop fights. They come in between two fighting chimps, and they do not take the sides of their family or friends. They generally defend the underdog, which contributes to the Alpha male’s popularity, especially among the weak in the group. This behaviour demonstrates that the Alpha male can provide and assure them of the security they need.

The Alpha male who keeps order longer within their community will be more popular, loved, and kept longer in power.

Isn’t that true in humans too? Peacemakers are beloved in any organisation, community, society, and country. They mediate in conflicts, provide clarity in chaos, calm down hostilities, and handle things with composure.

You will notice peacemakers do not tromp their way in to create attention. But you will be surprised, they generate followers. Their distinguished character shows in how they speak, move, and behave.

3. Empathy

The Alpha male is the chief consoler in the group. He goes to console the loser in a fight, keeps him company, and grooms him.

Empathy is defined, by Cambridge Dictionary, as “the ability to share someone else’s feelings or experiences by imagining what it would be like to be in that person’s situation.”

And in humans, it goes beyond empathy. We progress to compassion, which means we try to help and alleviate someone’s suffering. If Prof. De Waal says perspective-taking takes intelligence and primates can do it, shouldn’t it be expected more in humans?

Prof. De Waal talks about an incident in a Sweden zoo when an Alpha male chimp saw a young chimp choking to death because a rope wrapped twice around his neck. So the Alpha male chimp grabbed the young chimp with one arm and used his other arm to unwrap the rope. A true display of empathy and compassion.

An Alpha male leader should develop empathy and compassion because these two come together. They co-exist. I firmly believe compassion begins where empathy ends. A leader does not just talk about his employees’ difficult situations amidst covid. He tries to get information about their situation and finds ways to send help.

Takeaway

An Alpha male leader, according to Prof. De Waal should not be, first of all, a bully. But, he should be “impressive, intimidating, and demonstrates vigour on occasion and show himself to be very strong.”

But, Alpha male is not all size and bulk. Strength is not seen only in size. The smallest can also be an Alpha male if he has the right friends, constantly works at keeping them happy, and if he gets female support. Just like in humans, leaders come in all ages and sizes.

Age may dethrone an Alpha male from the highest rank, but the coalition that he has developed or created can give him a very influential force because coalition is also extremely important in the primates’ network.

As revealed in Prof. De Waal’s study, coalition (or influence, in humans) plays an important part in leadership. So how do humans build a powerful influence? Build relationships based on trust.

Do gentlemen’s agreements still exist? When two people agree on something and both trust that each one will be honourable to keep his end of the bargain, even without a written contract. When a man’s word is his contract, and people continue to do business with him on a handshake, you know that man’s got strong influence.

An individually strong chimp may defeat an old male chimp or an Alpha male chimp separately, but he will not be able to defeat a coalition between an old Alpha male and a young Alpha male. This coalition system will be very difficult to overpower and is extremely important to demonstrate unity within a team. A leader will not exist without his team.

Generosity, peacemaking, empathy with compassion, and trustworthiness. For me, and I agree with Prof. Frans de Waal, those are the key behaviours an Alpha male needs to have. And that is as far as I will agree with him, though. Not the part that I am a close relative to the chimps.

What is your idea of an Alpha male?

Do you share the same description of an Alpha male as Prof. Frans de Waal?

Share your thoughts. Let’s talk.

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news-37 Thu, 24 Mar 2022 14:18:00 +0100 Beginner’s Mindset https://www.roel-schaart.com/news/detail/beginners-mindset/ Cambridge dictionary defines a beginner as a person who is starting to do something or learning something for the first time. And when you are starting to do or learning something for the first time, you handle that thing with excitement, enthusiasm, and eagerness.

Try to imagine the first time you learned how to drive, how to ski or the first time you travelled by plane, the first time you travelled overseas, or the first time you travelled alone. 

How did you feel before, during, and after those experiences?

  • Harness that feeling, and you have the basic recipe for a good learning strategy.
  • Check out what learning strategies are most effective, and adopting a beginner’s mindset will be one of them. 

WHAT IS A BEGINNER’S MINDSET?

Shoshin is a Japanese word that means “beginner’s mind.” It is a concept developed by Zen master Shunryu Suzuki. 

Suzuki believes “if your mind is empty, it is always ready for anything. It is open to everything.” 

When a person operates from a beginner’s mindset, he also demonstrates humility. A beginner’s mindset will have to relinquish all preconceived ideas, opinions, biases, and expectations and proceed from a position of zero-knowledge. 

A full cup cannot be filled. And so, one needs to empty his cup. For experts, this could be a challenge. 

A lot of times newbies, outsiders, nonprofessionals, laypeople can give us a fresh perspective on tasks we have been used to doing. 

In your operations, for example, it is wise to regularly conduct third-party audits of your facilities for an objective assessment of your process. Most of the time, you will be surprised at the amount of details you are missing within your facilities. It is because when you see and do something day in and day out, you begin to operate on auto-pilot. Fresh eyes can give a fresh perspective.  

SO, HERE ARE FIVE REASONS WHY YOU SHOULD ADOPT A BEGINNER’S MINDSET

  1. WHEN YOU ADOPT A BEGINNER’S MINDSET, YOU VIEW EACH DAY AND EACH TASK AS A FIELD DAY. 
    Not every unforeseen event is unfavourable or disastrous. And for every event, favourable or unfavourable, there is a reason. Put those events under the “silver lining” column. Develop your senses to always watch out for the silver lining. Something cannot be “only” a negative. It always comes with a positive. Sure there will be days when you will find cracks along your way, but a beginner’s mindset will look at it as an occasion to embellish the path. It might be time to scale up. When push comes to shove, like the pandemic when you were forced to stay home, how did you handle it? How did you turn your business around? How did you adapt to the “unfavourable” event? 
    Stories abound of people pivoting to new business spaces brought about by the pandemic. It is crucial to look at what you have and not what you lost.
     
  2. A BEGINNER’S MINDSET WILL UPHOLD THE FEELING OF EAGERNESS, ENTHUSIASM, AND EXCITEMENT AT HIS JOB.
    A leader with a beginner’s mindset will always come to work with a fresh perspective and will set aside deep-rooted beliefs, ironclad knowledge, and claimed expertise to listen to new ideas, concepts, and recommendations. Besides, high EQ leaders do not reject new ideas. 
     
  3. OPENNESS SUPPORTS CREATIVITY AND AN INNOVATIVE MINDSET. 
    A beginner’s mindset thinks without a box, uncharted, no boundaries, and works outside of set conventions. It is important for business leaders and business owners to adopt this mindset because they set the organisation’s direction. It helps to occasionally rock the boat, to force their teams to look beyond the obvious, and challenge the norms. Fourteen years ago, Elon Musk launched the first fast, sophisticated, and efficient battery-electric vehicle, the Tesla Roadster. Although the original model has been massively modified, it was still the foundation of Tesla’s mass-produced electric cars today. All because Elon Musk did not stop at proving his brilliant theory on the future of electric cars and transportation.  The Tesla story proves Suzuki’s principle, “In the beginner’s mind there are many possibilities, but in the expert’s there are few.” 
     
  4. PROMOTES EMOTIONAL AND MENTAL HEALTH.
    When you approach a situation with an open mind, you do not assume. This attitude will cause you to listen. You will not prejudge, and by doing so, you will avoid disappointments and frustration because you will not have expectations. It is all a matter of perspective. A beginner’s mindset is willing to listen to someone else’s point of view. And listening is a crucial skill a leader must have.
     
  5. EXPECT REDUCED STRESS.
    With a beginner’s mindset, you are not overwhelmed by tasks because you approach and handle them with a fresh perspective each time. You do not think of it as difficult because you always find ways to do a task differently each time. You are always excited about what will come out of a task or an event. A beginner’s mindset will prefer trekking new trails and unknown paths like some hardcore hikers. And for these hikers, scaling those new trails is their ultimate therapy. Come to work each day like it is the day you will learn how to drive a car. 

TAKEAWAY

Leaders can sometimes be trapped in a rigid structure to follow the norm. They hold back from changing lanes to avoid the risk of ruffling some elite feathers. Traditional leadership can, a lot of times, choke and block innovative spirit among teams. 

Needless to say, innovation is always the key driver of businesses. Just look at Airbnb, Uber, Tesla, Netflix, etc. The leaders of these companies carved a new niche for their products and services because they did not stick to what traditional products and services dictate. They used traditional products and services as the springboards of their innovations. 

Curiosity pushes one’s mind to question and explore. Your teams must be given this latitude. Encourage a time to come together with your team, away from work, and go on an exploratory retreat. Make it a time for everyone to recharge and be creative. 

As the covid protocols loosen, you might want to plan a weekend retreat with your team.

If you want to know more about this activity and sign on your team, let me know. I can design a training activity tailored to your needs.

You can connect with me through any of my social media accounts, and let’s talk. 

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News
news-38 Fri, 04 Mar 2022 14:41:00 +0100 5 Ways to Change Your Mindset https://www.roel-schaart.com/news/detail/5-ways-to-change-your-mindset/ Have you ever vocalised or thought to yourself, in your life to date, this statement, “But this is just the way I am!” Or when you tried to learn a skill but had difficulty, you resign yourself to not learning the skill and say, “well, you really can’t teach an old dog new tricks.”

But then you go and say you have a growth mindset.

Did you know those statements reflect a fixed mindset? How is that? You never thought you needed to improve your mindset.

Well, a lot of times, the way people perceive themselves, how they behave, and what they really are are all not the same. Why do you think companies subject job applicants, and even their employees, to personality tests and behavioural assessments

I am a firm believer in assessments. Before I start any mindset coaching, I need to have an understanding of my prospective client. A discovery call is an excellent way to start the process, and then the assessments, for validation.  

People can have a different view of themselves. It is possible for people to be unaware of their mindset. You can say one thing in interviews and conversations, but your behaviour and test results may show differently. It is not being phoney. A person may just not be self-aware. 

Carol Dweck, an American psychologist, is known for her research on mindsets. She says of her work, “My research looks at the origins of these mindsets, their role in motivation and self-regulation, and their impact on achievement and interpersonal processes.”       

Her mindset theory, which began in the 1970s, proposes two mindsets – fixed and growth mindsets. These mindsets dictate how a person perceives success, challenges, accepts feedback, failures, and mistakes, among other things.

Dweck’s research states that with a Growth mindset, a person’s talents and abilities can be developed through effort, good teaching and persistence. While people with a Fixed mindset believe that their talents, abilities, and intelligence are fixed traits.

Given those facts, can we change mindsets? How is it possible?

Here are 5 Ways to Change Your Mindset:

  1. Be Self-aware 

    The first rule in problem-solving is stating the problem.

    Are you aware of your mindset? Are your everyday decisions leaning on the positive or negative? How do you react to feedback, challenges, mistakes, and failures?

    If you have been living on auto-pilot there is a big possibility that you are not self-aware. When you are on auto-pilot, you live without giving much thought to your actions. You merely exist, day in and day out. 

    Because you are comfortable with your life, you think you don’t need to change anything. The longer you stay in this mindset, the more deeply the thought of stagnation will be ingrained. 
    So when a colleague invites you to join a webinar or an online course to upskill, update industry knowledge, or for networking purposes, you say, “No, am good.”
     
  2. Resolve to Fix the Problem
    However, once you acknowledge your situation, you should decide to get out of your comfort zone

    Growth happens outside of your comfort zone, not inside your cocoon. Make a list of specific things that are uncomfortable to you – public speaking, introducing yourself to strangers, all social situations, eating alone in a public place, asking for help, making the excel report which you always ask your colleague to do for you because you are “weak in Maths,” etc. 

    Decide to tackle one of those difficult things on your list, and do not stop until you crush it. However, do not sacrifice growth over speed. You don’t have to rush learning. I know how it will be difficult for some people to get over their discomforts and fears in social settings. It will take time, practice, persistence, and more practice. Try speaking before a mirror, read a book in front of a mirror, take a video of yourself speaking, see what needs to be improved, ask a friend to observe you, and get feedback. In time you will see improvements. 
    Cross it off your list after you have accomplished it, go over your list until you have completed it. Repeat.
     
  3. Do the Opposite

    Another way to conquer a fixed mindset is to do the opposite. How does a fixed mindset think? If you find yourself thinking this way,

    “But this is just the way I am!”

    “Well, you really can’t teach an old dog new tricks.”

    “He is the way he is because he was born smart.”

    “I don’t want to try. I might fail.”

    “My report was disappoved. I am incompetent.”

    “I can’t do it. I give up.”

    “I made a mistake! I feel so embarrassed.”

    Stop. Take a moment to check your thoughts and decide to reverse your thoughts.

    “I am sorry. Thank you for telling me. I will get help.”

    “Age is just a number.” 

    “We can all improve.”

    “I am not good at it yet. Give me time to learn the skill.”

    “Thank you for your feedback. I appreciate it. I will do better next time.”

    “Let me try again.”

    “Everyone makes mistakes. I will try again and avoid the same mistake.”
     
  4. Check Progress

    If you haven’t tried journaling, it is now the best time to start one. Journaling helps you track down your progress. 

    Carve a time within your day to reflect on how you are doing with your mindset journey. How would you know if you are improving when you do not have an actual record of events? When did you realise or accept that you have a problem? Remember, you have to list down all your challenging tasks or situations you find uncomfortable. Where do you log them? When did you start to practise before a mirror or take a video of you speaking aloud? What did your friend say you need to improve? 

    You will be amazed and amused reading how much you have improved months after you start your journal. 
     
  5. Get help

    Keep your focus on the process. Do not focus on the time. There is no rush. The more important part is the learning process. 

    A fixed mindset will not ask for help because he thinks he does not need any improvement and that asking for help is a sign of weakness.

    On the contrary, the moment you ask for help, you are showing a growth mindset.

    If you feel you want to get professional help to guide you through the process of developing a growth mindset, by all means, get one. 

    Wrap Up

    The hardest part is always the first step. Hurdle that big moment, and you will be good to go the extra mile. 

    As you get comfortable with your challenges, you will find yourself more open to accepting more challenging tasks.

    Just keep on keeping on!
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News
news-39 Mon, 14 Feb 2022 14:43:00 +0100 Empathy and Compassion in the Workplaces https://www.roel-schaart.com/news/detail/empathy-and-compassion-in-the-workplaces/ How many times have you asked someone the question, “how are you” and really cared to hear their answer? What is Empathy?

Empathy is defined, by Cambridge Dictionary, as “the ability to share someone else’s feelings or experiences by imagining what it would be like to be in that person’s situation.” 

So, shouldn’t the question “how are you” give you the basis for empathy? That is if you cared to listen to the answer. 

A CNBC article, published in March 2019, claims that Harvard researchers say successful people stopped asking “how are you?” when making small talk. The article talked about how to open an engaging conversation. 

Life and times have turned so fast that we have reduced this phrase from a caring angle to a standard greeting. Many times you would hear people ask “how are you?” at checkout counters and never see them look at the person in the face and wait for an answer. We, on the other hand, wouldn’t want to hold up the line so we say, “Fine, thanks.”

I would like to believe that Covid changed our perspective, so now we really mean it when we ask people how they are, and would like to know how they are doing, and coping, and then take time to listen to what they would have to say. 

In your workplaces, have you noticed how people ask how you are doing? Are you asked more often now? Did people (especially your managers) ask and really listen to your answer? Do you reply generously or still give that curt, “Fine, thanks” answer? 

“How are you” is the same as asking, “how are you coping?” It is an empathic question. However, listening to the answer is the second-best thing. What you will do after is the best thing and will complete the cycle, ASK-LISTEN-ACT. 

What is Compassion?

Cambridge Dictionary defines compassion as “a strong feeling of sympathy and sadness for the suffering or bad luck of others and a wish to help them.”

Merriam-Webster defines compassion as “sympathetic consciousness of others‘ distress together with a desire to alleviate it.”

Between the two, my persuasion is with Merriam-Webster. However, let me share my definition of compassion. 

Compassion, for me, is empathy in action. What you do with the information that you receive will define you. Wishing to help or desiring to alleviate distress does not complete the action. 

When you text a peer to ask how he is doing because he has been quiet, and he said he has been in bed for days nursing a fever, what do you do with that information? The next thing you do will spell compassion or apathy. 

Compassion is sending him food, covering for him at work, offering to buy him what he needs like medicine, sending him groceries, checking on him regularly until he recovers, especially when he is living on his own, which is basically the norm these covid days. People can be isolated for days.

Empathy is feeling how to be in another person’s shoes, while compassion involves actions showing the other person that you care about them in their situation. 

That’s my definition. 

Why Empathy and Compassion are Important in the Workplace?

According to the sixth annual 2021 State of Workplace Empathy study of Businessolver, 68% of CEOs feel they will be less respected if they show empathy in the workplace. 

Surveys show the following effects of empathic leadership on employees:

  1. Empathy boosts productivity
  2. Reduces employee attrition rate
  3. Drives employee engagement 
  4. Reduces workplace burnout levels
  5. Fosters collaboration and inclusion
  6. Boosts positive relationships
  7. Promotes innovative mindset

With all those positive effects of empathy on employees, how come CEOs feel threatened of being disrespected?

When a situation happens at work, and the leader holds off judgement, listens to all sides of the story, and puts himself in his team’s shoes, he shows he is empathetic. When he defers judgement and gives his team a chance to resolve and correct the situation, he shows he is compassionate.

Perspective-taking is another skill all leaders need to cultivate.

TAKEAWAY

There is no choosing between empathy and compassion because one cannot and should not exist without the other. Compassion starts with empathy, and empathy should end with compassion. 

Empathy may get you through people’s hearts, but compassion will keep you in their hearts.

Elevate the quality of your greeting.

Next time you ask someone, “how are you,” take time to listen to what he has to say. Better yet, look him in the eye and wait until he tells you his story. 

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News
news-40 Fri, 04 Feb 2022 14:45:00 +0100 How to Apply the Five Love Languages in Your Workplaces https://www.roel-schaart.com/news/detail/how-to-apply-the-five-love-languages-in-your-workplaces/ It’s the love month with Valentine’s Day around the corner, so why don’t we deep dive into love and devote this month’s blogs to everything about elevating the quality of our connections and partnerships to enhance our relationships – not just in our homes, but in our workplaces as well. In the book by Gary Chapman, The Five Love Languages: How to Express Heartfelt Commitment to Your Mate, published in 1992, he wrote about five ways a person demonstrates and receives love from a partner. 

To illustrate, when a wife’s love language is “words of affirmation,” any “act of service” by the husband will not be perceived as a demonstration of his love to his wife but will be perceived by the wife as “helping out around the house.” Let us say on Valentine’s day, the husband helps out preparing dinner, sets the table, and even washes the dishes after dinner. For him, he was showing his wife how much he loves her by doing those acts of service, because that is his love language. But the wife, all the while, wonders why her husband is being extra nice that evening. She thinks, “maybe he needs something or will confess to something”, so she waits for her husband’s punchline. But nothing happened. And through the whole dinner, the wife waited to hear her husband say how much he loves her and values her, and appreciates all the work she does for the family. However, not a word from her husband. Why? Because words of affirmation are not the husband’s love language. For the husband, he already “showed” her how much he loves her. Can you relate to this?

Even in organisations, unexpressed expectations result in unmet aspirations. Unless you tell your partner (or your team) what you want to be done or need from them, you will continue to be disappointed and frustrated. 

Now, let’s go through each love language in the realm of business and the workplace.

Here are The five love languages:

  1. Words of Affirmation
  2. Quality Time
  3. Giving Gifts
  4. Acts of Service
  5. Physical Touch

To know another person’s love language, the book recommends that you observe how the person demonstrates love and affection towards others, and what are the things he or she frequently criticises, protests, or gripes about. Chapman further says that how a person expresses his love is also how he wants it received. 

WORDS OF AFFIRMATION

Have you experienced going through a rough night to finish a presentation material, come to work feeling jittery the following day, almost fainted in front of peers and management during your presentation, and then hear the CEO say, “That was a great presentation, John! Good job!” How do you feel? Stoked, right? You suddenly feel like you got an adrenaline shot in the arm.

That is the power of positive words. Words of appreciation and encouragement, written or verbal, sow a positive vibe on the recipient. 

Works wonders on a person especially whose love language is “words of affirmation.”

Neuroscientists claim that merely seeing the word NO will cause a sudden release of stress-producing hormones in our brains, which interrupts normal brain function. When a speaker verbalises the word NO accompanied with a slight frown, it causes more stress chemicals released not just in the listener’s brains but also in the speaker’s brains.

Give credit where credit is due. Be positive and timely in your recognition and acknowledgment of good work. And more importantly, be sincere. It’s good for your health!

QUALITY TIME

If you notice, in your meeting, that your boss stops speaking each time you hold your phone, you should get the hint. He wants your full attention. 

Although we all know that it is disrespectful to text or check your phones during face-to-face meetings, how many of us are still guilty of doing this? Some people may not notice or not be bothered, but people who will make an issue out of it would want your eyes on them alone. 

Give them your undivided attention to please their love language. 

GIVING GIFTS

Some people appreciate receiving tokens of appreciation because they see the gifts as symbols of their achievements or affection. A lot of times the gifts are displayed in their offices or rooms. 

You may also have a colleague who frequently brings you a cup of coffee in the morning. If she buys a coffee for herself, you get a cup too! It is her love language. 

Some organisations have perks and incentives (gift cards, event tickets or free breakfasts as part of the onboarding process). That is another way to satisfy people with this love language.

ACTS OF SERVICE

When you offer help to your colleague who is drowning in paperwork and he thanks you profusely and never forgets what you did, you can right away tell that he values this love language. You can expect him to take the opportunity to offer you his help when you need it too. 

On the flip side, when the act of service is your love language, and you went out of your way to help a colleague who is sick or offered to substitute for him on a task, and then you felt bad for not being acknowledged by your colleague, this love language is going to score high in your love language quiz. 

PHYSICAL TOUCH

Our current social distancing, work-from-home, and no-touch virus policy block us from close contact with each other. But this shouldn’t stop us from fist-bumping (instead of high fives and handshakes) to congratulate, greet or welcome a friend, colleague, or client. 

A pat on the back to acknowledge a job well done is another love language you can apply. 

Great caution, however, should be observed to avoid this gesture from being misinterpreted or abused.

TAKE AWAY

If you have not done the quiz yet, and have no idea about your colleagues, boss, friends’ or even your love language, take the test and start observing. 

To validate your observation, you can ask your partner or team to take this love language quiz

According to Chapman, each person has a primary and a secondary love language. You might want to take the quiz and find out your love language too.

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News
news-41 Thu, 27 Jan 2022 14:47:00 +0100 3 Core Pillars of CEO Excellence https://www.roel-schaart.com/news/detail/3-core-pillars-of-ceo-excellence/ In the “Old pre-covid” world, many people dream, desire, and covet that corner office room – the room with the bright natural light at day and captivating city lights at night, grand view of the city landscape from massive windows on two exterior walls, and maybe a Steelcase or an Aston chair behind the desk to boot. Aside from the luxury that comes with the room, it signifies prestige. The person who holds the key to that room is the Chief Executive Officer. And in that den is also where the buck stops.

As the saying goes, “heavy is the head that wears the crown.” It’s because the CEO answers to the Board of Directors, his peers (CFO, COO, and the whole executive team), his direct reports, and basically, the entire organisation. He is in charge of the interest of the company and its organisational health. 

And, that is a lot on one’s plate.

So, what are the core pillars these Chief Executives live by? Essentially, three:

  1. VISION & STRATEGY

    A good CEO has a remarkable ability to think in the big picture. He sees way far ahead and is ten steps ahead of anybody in his team. He holds the vision for the company, and with this vision directs the course for the company.

    There will be cases when the leader’s vision stays in his head for quite some time because he is unable to articulate it. Because unexpressed expectations result in unmet aspirations, the CEO must find a person he can trust to serve as his sounding board. 

    And yet, there will be visionary leaders who spew creative ideas like a tennis ball machine, and therefore, confuse and tire out their teams by throwing them in ten different directions. 

    Unless these leaders, in both instances, find complementary partners who have organisational skills to execute their vision strategically, their vision will never come to fruition, and the excitement will fizzle out. Or, it will take years before they reach their destination because they will take the winding roads they are familiar with instead of the new straight path that can be forged. 

    Vision is the destination. It answers the question, “where are we going?” Strategy is the roadmap and answers the question, “how are we going to get there?” These terms go together like horse and carriage.  

    When the company vision has been set, it is the CEO’s next responsibility to work on the strategy. What will be the approach towards the vision?

    Strategy is the tactical planning tool for how the organisation will reach its destination. It is a cross-functional tool shared across the organisation for alignment, so each department follows the same path. It will guide the teams in making decisions and appropriating resources – time, money, people. The CEO leads in its creation. 

    CAVEAT: The best laid out strategy goes awry in the hands of unmatched talents. 
     
  2. TEAM & TALENTA

    discerning CEO will put importance on talent acquisition and management as much on business strategy and financial management. If the right people are matched with the right positions, tasks are easier and quicker to accomplish. When the experiences and skills of a member are aligned with his position, significant performance is produced. 

    Three factors that a CEO must evaluate in a candidate: Attitude, Skills and experience, and Job match. 

    Don’t expect a monkey to swim as well as a fish. A leader must know the strength and weaknesses of his team before assigning them to new positions or tasks. You might later judge them as incompetent after putting them in positions that do not match their strengths but instead highlight their weakness. 
     
  3. FINANCE 

    As the CEO answers to the Board of Directors and stakeholders, he is responsible for the overall financial standing of the company. 

    He plays a key role in all financial matters – revenue, investments, budget, financial obligations, market share, etc. However, the details of the financial management are handled by another executive, the Chief Financial Officer. 

    No decent CEO deals with the nitty-gritty. It is below his pay grade. Micromanagement is not in a CEO’s job description. 

TAKE AWAY

The CEO serves as the face of the organisation. He has the crucial role of projecting a robust organisation to keep the business attractive and worthwhile to the shareholders, partners and clients. All these duties and responsibilities can be overwhelming and consuming. 

It is best for these executives to have an outsider connection as a sounding board for an unbiased perspective. 

If you are leading a startup company, and would want to navigate these key pillars in-depth, or you are a CEO of an established organisation, and you want to further advance your success rate, let’s have a conversation. 

You might wonder, do experts need a coach? Read here.

I am an ICF Master Certified Coach with more than 20 years of international leadership experience. I support entrepreneurs, managers, executives, and leaders in generating more impact, advancing their professional development, and realizing their business and personal goals. 

As your sparring partner and reliable partner, I will be at your side until the finish line.

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news-42 Fri, 07 Jan 2022 14:54:00 +0100 3 SOCIAL MEDIA MISTAKES THAT COULD BE HURTING YOUR CAREER https://www.roel-schaart.com/news/detail/3-social-media-mistakes-that-could-be-hurting-your-career/ Seven out of ten employers admit to checking a job candidates’ social media accounts during the hiring process. This process is called cybervetting

In short, the employer is doing a background check by “googling” an applicant. They may or may not inform the applicant, but most of them don’t. If a prospective employer asks for a link to your social media accounts, they are indirectly telling you that they will be checking on you. 

If you still don’t get it, it means whatever they see on your socials becomes part of your curriculum vitae. Why? Because whether you realise it or not, your profile IS your personal brand. 

Your name, your profile, and your posts tell the world a lot about who you really are – your values, the quality and scale of your connections, the level and quality of your engagements, etc. Have you assessed your socials lately (Facebook, Instagram, LinkedIn, Twitter, YouTube, and Snapchat)? What do your social networks put across? Are they helping your career? 

A Swiss company disseminated a memo across their global offices restricting employees to post any personal photo showing their company logo. That is how much they guard their brand. How is your personal brand? 

Did you know that employers who use social network sites to probe job candidates continue to check social media platforms to monitor their employees’ online presence? It’s true! Forty-eight percent of them do, according to CareerBuilders’ survey. And as a result, 34% of these employers have fired or penalised employees based on the content found on their socials.

What are employers looking for?

  1. Online Presence

    According to Jobvite, a software and recruiting corporation, LinkedIn has dropped from 92% in 2017 to 72% in 2020 as recruiters’ source of job candidates, while Instagram grew from 18% in 2017 to 37% in 2020. Anyhow, these channels remain to be a recruiters‘ marketplace for prospects – LinkedIn (72%), Facebook (60%), Twitter (38%), Instagram (37%), Glassdoor (36%), and YouTube (27%). 

    Ninety-three percent of recruiters review their candidate’s social profile before deciding, and seventy-three percent of recruiters hire candidates from these platforms. LinkedIn for professional check while Facebook, Twitter, and Instagram for more of a candidate’s moral qualities, personality, and character.

    Online presence allows you to be findable and referral-ready at all times. Your URL is your digital calling card. Being on top of your engagements helps to avoid any incorrect information that may be going around about you. And, the absence of online presence sends a different message to prospective employers. They assume you are hiding something. Forty-seven percent of employers claim there is a slim chance that they would call a prospective applicant for an interview if they cannot find him/her online. It is because they would like to gather more information before inviting the candidate for an interview. Twenty percent of them expect the candidates to have an online presence.
     
  2. Inappropriate Posts

    Needless to say, as a professional, you need to steer clear from posting and sharing sensitive images and videos, making discriminatory remarks and unprofessional declarations about your company, peers, or previous employers, especially sharing proprietary information. 

    Social media posts should also be limited to off working hours. You do not want your employers or prospective employers to suspect you are not doing your work during company hours, or you do not have enough work to do (unless of course, you are the social media manager of your company). You might think other people do it. That is beside the point. What is wrong remains wrong even if the whole world does it. What did we say about integrity? Doing what is right even if no one is watching. But don’t be fooled. A lot of corporations seek third parties to monitor social media networks for incriminating posts that may damage your corporate brand. 
     
  3. Communication skills

    Do you claim to be English proficient? Make sure your homepage proves it. Believe it or not, recruiters check your posts for language proficiency. 

TAKE AWAY

Due to the widening use of social media networks, companies have found it a best practice to create social media policies and regulations to protect the company and its employees. And, a company’s onboarding process must include a session on these policies so a new hire will know what is allowed or not allowed concerning the use of company property (computers and mobile phones, if provided), company time, and corporate proprietary information. Some may think that this may seem a bit of a stretch, but you will be surprised by how people can be so careless and insensitive in their use of social media platforms.

This could be the best time to do a quality check of all your social media accounts. You might be creating a persona that is hurting your career opportunities. 

In any case, a digitally obsessed person shouldn’t be so bothered at all with being e-stalked. Besides, a publicly shared profile is free for all. It just boils down to how responsible you are in your use of social media. 

Social media is a very powerful tool. Use it with a lot of care and caution to avoid injury.

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News
news-43 Thu, 30 Dec 2021 14:59:00 +0100 Understanding Millennial Workforce https://www.roel-schaart.com/news/detail/understanding-millennial-workforce/ The Millennial generation is shaping the workforce today. Born between the years 1981 to 1996, this generation is called Generation Y (understandably, being born after Generation X). However, the moniker didn’t stick. Authors and pop historians Neil Howe and William Strauss came up with the generational theory in their book Generations: The History of America’s Future, 1584 to 2069 in 1991. These two coined the term Millennial in 1987 By 2022, this generation will be 26 to 41 years of age. 

FUN FACT

  1. Millennials are tech-savvy

    Born in the age of digital explosion, what do you expect? Electronic communication is their first language.

    While the earlier generation (Generation X) got the first exposure to computers and other modern communication technology, they are not highly dependent on it, unlike Millennials. Millennials do not understand the meaning of crashing computers and cannot accept messages like “no internet access.” No wifi? Unacceptable!   

    Fifty-two percent of Millennials consume digital content through their mobile devices (34% for Gen Z). It is therefore important that your business page is mobile-friendly. 

    Millennials are plugged to their mobile phones because it is where they begin and end their day – text, research, purchase, pay bills, book events, get entertainment, maintain relationships, and work but rarely use it to call. “Why call when you can text?” 
     
  2. Passionate about their cause

    Millennials expect companies to be socially responsible. They do not pay for premium brands but pay a premium for brands that support their cause. In 2015, 73% of global Millennials are willing to pay extra for sustainable offerings — up from 50% in 2014.

    All corporations boast of their own “corporate social responsibility” values. But millennials look at the way the company lives and breathes its values. Millennials are not captivated by sales pitches but by your actions. Walk your talk. 
     
  3. Learn and Grow

    Learn and grow opportunities are top priorities for Millennials in deciding where to work and stay. This generation needs to get their information fix constantly and instantly. 

    It will be a management mistake to make a millennial “earn” his/her training and development privileges by sticking it out with the company. They don’t have the patience. 
     
  4. How am I doing?

    Ditch annual review. It won’t work on millennials. Millennials want to know how they are performing on a regular basis. These feedback sessions can turn into mentoring sessions where leaders coach, teach and guide their employees. 
     
  5. Social generation

    Surprisingly, this generation is a social generation. Despite their screen time, millennials do things in groups. They were taught early in school to do things in groups. To learn and work together as a team. And this early exposure to teamwork shaped their behaviour in their workplaces.

    In real life, they share their experiences, opinions, feedback, interests, hopes, and dreams on social media (in words and images, which explains the emergence of the term “instagrammable”). To them, “if it’s not on insta, it didn’t happen.” They value experience.

    They seek the opinion of people they trust before any decision that they will make. Again, it must have been the early teamwork training.

HOW DO YOU USE THIS INFORMATION?

  1. Nowadays, it is expected that your business is eternally connected. We are living in a world and time when technology is so advanced (relative to prior generations), easily available, and user-friendly that there is absolutely no reason for disconnection. 

    Take advantage of every app, software, and tool to digitise work. Embrace cloud technology. 
     
  2. Identify your cause. Ensure you truly believe in it and are passionate about your cause before you talk and promote it. Demonstrate your values and cause in how you conduct your business, in the decisions you make, and actions you take. 

    Otherwise, true colors show eventually and dash your team’s hearts.
     
  3. Show your millennial team that you are invested in their growth and development by providing continuous education, cross-post or cross-training opportunities (across departments or even jobs), and allowing them to assume challenging tasks every now and then. Knowing what they are comfortable with and willing to take responsibility for will come from your regular one on ones. These meetings, if conducted well, will allow you to know your team a little deeper than the “what’s-your-name-and-job” level.

    Take the opportunity to acknowledge their contribution and impact on your organisation in your one on ones. They value recognition of their work.
     
  4. Millennials need not be taught step-by-step how things are done because they are creative thinkers. They think out of the box and have a different way of looking at things. However, they still need guidance and direction on what needs to be accomplished without you getting into too much detail. That cramps their style. Allow them to accomplish the task as they see fit. You might just find a new way of doing things. 
     
  5. Promote healthy collaboration, encourage teamwork, and push for work-life balance within your organisation. The workplace needs to be a happy place for these millennials, so fostering strong relationships within your team is beneficial.

TAKE AWAY

Understanding your millennial workforce will enable you to provide the working conditions this generation needs, make adjustments to ensure they are satisfied, and somehow hold back (if at all possible) their tendency to roll.

Free-flowing coffee, nap rooms, free gym memberships, or free snacks do not cut it anymore especially in this pandemic when everyone is working from home. Besides, what happens when another company offers better coffee? 

Millennials value mentoring. For your millennial protegè to be engaged rather than detached, be a mentor, not a boss. Give them a compelling reason to stay and a struggle to leave.

Invest in Leadership Development programs for your Millennial team. For a customized program, connect with me. Let’s create one for your team.

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news-44 Sat, 04 Dec 2021 15:20:00 +0100 THE BIG FIVE https://www.roel-schaart.com/news/detail/the-big-five/ You are about to enter an office party scene, how do you make your entrance? What’s on your mind? How do you feel? Below is an extract from the Big Five Personality Test questionnaire. Your answers below will explain your answers to the questions above.

From a mishmash of online assessments and quizzes one can take to check his/her personality and character traits, the Big Five Personality Test is where you can start because it is where many of the other personality assessments were based on.

The Big Five Personality Traits, also known as the Big Five Model, Five-Factor Model, and OCEAN Model (an acronym for the five traits – Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism) is considered the Gold Standard of personality psychology tests.

The progression of research and development on this theory started from the work of Sir Francis Galton in 1884, which was, later on, picked up by psychometrician Dr. LL Thurstone in 1934. Their work became the foundation of factor analytic research into personality traits. Psychologists Gordon Allport and Henry Odbert expanded on their work, and the theory was established by Dr. Fiske in 1949, and again expanded by other researchers from 1967 to 1987.

Clearly, extensive work has been done in the design of this theory which made it a dependable metric to measure personality. 

WHAT ARE THE FIVE PERSONALITY TRAITS?

  1. OPENNESS

    This trait is related to how open to new ideas a person is. A person scoring high on openness is adventurous and eager to learn. And because they are curious, they are receptive and open to new ways of doing things – out-of-the-box solutions, novel, and innovative experiences. 

    People scoring low on openness tend to stick to the traditional, tried and tested, and practical ways. 
     
  2. CONSCIENTIOUSNESS

    This trait reflects a disciplined person and exhibits self-control. A person scoring high on conscientiousness is reliable, responsible, and would go to great lengths to meet his goals. You can be assured that he would stay up late to meet a deadline and can be expected to forfeit instant gratification for a higher purpose.*

    On the other hand, a person with a low score on conscientiousness shuns structure, would choose a good time over a demanding task, and have a tendency to procrastinate. 
     
  3. EXTRAVERSION

    Extroverts thrive on attention. They are recognisable from a mile away because they actively engage for the purpose of seeking attention. They are sociable, assertive and derive energy from being around people. Evidently, they have a large following and connections in all their social media accounts.

    Introverts are reserved and prefer to be in the background in solitude because social situations are draining for them. 
     
  4. AGREEABLENESS

    People who score high on agreeableness will also score high on empathy. They prefer collaboration more than competition and would put others’ needs over their own. These people are trusting, compassionate and cooperative.

    Low agreeableness scorers put their needs ahead of others, are competitive, suspicious of others, and hostile which often result in conflicts in their relationships.
     
  5. NEUROTICISM

    People who score high on neuroticism often experience mood swings, anxiety, sadness, and a whole wide range of negative emotions. They have a tendency to overcomplicate situations and therefore are unable to relax.  

    While highly neurotic people are emotionally unstable, a person who scores low on neuroticism exhibits an emotionally stable character, resilience in stressful situations, and will seldom exhibit sadness. 

TAKE AWAY

Personality tests are conducted to know a little deeper about a person. However, it should not be treated conclusively but rather handled cautiously. Better yet, evaluated supplementary to other psychological assessments. One’s environment, experiences, education, relationships all contribute to a person’s growth and change over time. While psychological personality tests reveal things about a person, it is not a perfect metric. 

While the Big Five Personality test remains a dependable standard and provides valuable insight into a person’s strength and character, I still believe that it is better to reserve all judgment until you come face to face with the person and have a conversation. Tests, unless done repeatedly and analysed scientifically, are also influenced by the person’s situation, honesty and emotional state at the time of assessment. Do not cancel any person until you have conducted a deep conversation with him/her.

Did you learn something from this article? 

If you have any questions or interest in this topic and would like to explore conducting a deep level assessment of your team, please connect with me through my number +49 4292-517 288, email: mail@roel-schaart.com or any of my social media accounts. 

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news-45 Tue, 30 Nov 2021 15:26:00 +0100 5 Ways to Find Out Your Leadership Style https://www.roel-schaart.com/news/detail/5-ways-to-find-out-your-leadership-style/ One need not be in a high-level leadership role to want to know one’s leadership style. Anybody can be thrown into a leadership role for a project, an event, or even a camping trip. Knowing your leadership style will be instrumental in how you will accomplish your task. For a leader to create an impact that transforms lives, one needs to lead from a place of genuine interest in helping others to see what they can do above what they think they can do, influencing people to go beyond themselves, and holding their hands in the process. Not letting go, no letting up until the goal is achieved.

When the goal of your team is to climb up a steep mountain, how would you lead your team to achieve it? Your answer will tell your leadership style.

But is there a way to know your leadership style? You can start with these five steps:

  1. Core Values

    Core values are principles that are important to you. They will guide you through your decision-making, set your goals, influence your behaviour and help you forge relationships. When crafting your core values, know exactly what they mean to you. Do not just pick phrases and words off the shelf. The values must be significantly important to you, so you can speak truthfully about them, and more importantly, without filter, live and breathe them. 

    If you put a high value on integrity, the way you conduct business, lead your team, and relate with others should manifest this value. Your team should not be confused. If you speak integrity and honesty and dishonestly conduct your business, you will never gain your team’s trust. And do not expect to have trustworthy team members either.

    “Nemo dat quod non habet.” You cannot give what you do not have.  

    What values do your team see you model? That could be a good starting point.
     
  2. Assess Your Personality

    What are your dominant personality traits – at work, around family, and friends? Take an assessment test for an objective viewpoint. But you can also ask your peers, colleagues, direct reports, clients, family, and friends about attributes and characteristics they see in you (external self-awareness). 

    Knowing your personality traits will allow you to understand your decision-making process. What drove you to make the choices that you made? What often was the basis of your decisions? How do you relate to people? 

    Personality trait is just one area of assessment. There is no single personality trait that can perfectly model an ideal leader because every leadership style has pros and cons. But knowing thyself first is key. When you have a good and objective understanding of your personality, it will be easier to adjust your style for success, based on a given situation.

    An introverted leader will have no problem stepping back to give his team the attention and recognition, while an extroverted leader must learn how to lie low now and then to give his team room to shine. Both these steps will encourage team trust and loyalty. 
     
  3. Feedback

    Knowing yourself through the eyes of others can give you a perspective that you cannot get when you rely only on your own opinion. External self-awareness is just as crucial as internal self-awareness. We all are subject to blind spots. And feedback sessions are helpful in finding out about that. However, to be effective, feedback sessions should be carefully managed. Professionally conducted assessment sessions provide objectivity because feedback is more than just observation. Professionals will know how to orchestrate and navigate. 
     
  4. Take an assessment to start your self-awareness journey

It will also help to ask oneself these questions:

  1. As an Individual – What kind of leader do I want to be?
  2. As a Team leader – How do I support my team?
  3. As the Head of the Organisation – Where am I bringing my organisation?
  4. Enlist a Coach

As I have mentioned a few times before, a professional will be able to provide an objective quality to your assessment, and so you will save time in the process. Coaches will be direct in pointing out your blind spots. He will guide you through your self-reflection process, identify your strengths and weaknesses, and identify your untapped potentials. Then, guide you through your transformation process.

TAKE AWAY

One leadership style does not fit all. A team is composed of people who continuously evolve. A leader must learn how to assess situations, get feedback, adjust accordingly and continuously recalibrate to meet ever-changing organisational needs. 

Need help? Connect with me. Click this link.

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news-46 Fri, 05 Nov 2021 15:36:00 +0100 8 Inspiring Leaders in History https://www.roel-schaart.com/news/detail/8-inspiring-leaders-in-history/ Popular does not mean great. Leadership is not a popularity contest (although it is to others). Leadership encompasses a range of competencies, but true leadership is far more than skills, position, authority, and accolades. 

You can call yourself a leader or assume leadership for one reason or another, but what’s significant is, do people see you as one? Or, more importantly, does your team consider you one?

We read a lot of articles talking about the top qualities of a leader that range from being agile to being a visionary depending on the latest trending buzzword. But there are basic traits that a true leader naturally exhibits. There is no switch you can turn on or off. No valve to increase or reduce intensity. Like honour, it’s either you have it, or you don’t. 

What can distinguish an average leader from an exceptional leader?

Here are EIGHT distinguished people who exemplify the best of the traits

  1. Maharaja Ranjit Singh

    BBC World Histories Magazine recently conducted a poll on the “Greatest Leader of All Time,” and Maharaja Singh topped the poll. Thirty-eight percent of the 5,000 respondents voted in his favour and in the process, surpassed all the other well-known world leaders, past and present. 

    Maharaja Singh is a 19th-century ruler of the Sikh Empire in India. Many say he was more than a leader and conqueror. His reign, branded as the Golden Age for Punjab and northwest India, was marked with tolerance, unity, freedom, cooperation, and prosperity. 

    There were rare incidences of corruption, bribery, robbery, but not one person was sentenced to death in the 40 years that he ruled. Everybody felt safe for their lives and properties. Leaders of the 21st century can learn a lot from his leadership style. 
     
  2. Nelson Mandela 

    Everybody knows Nelson Mandela. 

    This gentleman won the Nobel Peace Prize in 1993 for his work in the peaceful end of the apartheid regime in South Africa. He preached and modeled an attitude of forgiveness. After being imprisoned for 27 years for protesting apartheid, he held no grudge against people who persecuted him. Eighteen years were spent within harsh cell conditions (no bed and plumbing) and hard labour within the Robben Island prison. He was denied the opportunity to witness the funeral of his mother and son, but he held no resentment. He said, “Resentment is like drinking poison and then hoping it will kill your enemies.” 

    In 1989, F.W. de Klerk became South Africa president, and dismantled apartheid. He suspended executions, and in 1990 ordered the release of Nelson Mandela. Mandela said, “As I walked out the door toward the gate that would lead to my freedom, I knew if I didn’t leave my bitterness and hatred behind, I’d still be in prison.” 
     
  3. Steve Jobs 

    This man is not called the Apple genius and tech visionary for nothing. He revolutionised mobile technology. When the world was happy with their keypadded phones, Steve Jobs was envisioning a touchscreen phone. He wanted to “get rid” of the keypad. 

    What was once just a science fiction movie marvel, touchscreens are now the norm – laptops, car IVI, ATMs, check-out counters, etc. all because of this man’s vision and dogged persistence.
     
  4. Winston Churchill

    Empathy and accountability rank high in Winston Churchill’s traits. These gave him the courage to stand beside his men, to take the bullet for them, as they took the bullet for him.

    In one ambush incident, the Boers (Afrikaner colonies of the South African Republic) tried to derail Churchill’s train by placing rocks on the tracks. Sharpshooters waited to ambush the survivors, but Churchill took command, and amidst bullets, walked among the survivors to tell them to, “keep cool, men.”

    There was one evening, as Churchill was driving into the country, a major bombing began to hit London. He ordered to turn around his car to be with the people and share the danger. Instead of running away from the danger, he ran towards it to be with the people. He visited the bomb-devastated city and was never ashamed to show emotions and weep with the people.

    “I have, myself, full confidence that if all do their duty, if nothing is neglected, and if the best arrangements are made, as they are being made, we shall prove ourselves once again able to defend our island home, to ride out the storm of war, and to outlive the menace of tyranny, if necessary for years, if necessary alone…That is the will of Parliament and the nation…we shall not flag or fail.” – We Shall Fight on the Beaches, Winston Churchill
     
  5. Colin Powell 

    Colin Powell is the first Black U.S. Secretary of State. He was referred to as “one of the finest Americans never to be president.” 

    He earned the Presidential Medal of Freedom. Twice. It is the highest civilian honour bestowed by the U.S. President to an individual who made a meritorious contribution to the security and national interests of the United States, world peace, or to cultural or other significant public or private endeavors. 

    He defined good leadership as “the art of getting people to do more than the science of management says is possible. If the science of management says that the capacity of this organisation is at 100 percent, good leaders take it to 110 percent.”

    “Leadership is all about people. It is not about organisations. It is not about plans. It is not about strategies. It is all about people — motivating people to get the job done. You have to be people-centered. People are the followers.

    Trust is the essence of leadership. Why do people follow you in the first place as a leader? Two reasons: One, they have to. They have no choice. You pay them. You have authority over them. Don’t make any mistake about this, any of you. Because they have to follow you, they have no choice. They’re in an organisation and they have to follow you.

    And that’s a foundation. But the real thing you’re after is not their following you because they have to, but they’re following you because they want to. And how do you make them want to follow you? You create conditions of trust within an organisation, a bond between people.” – Why Leadership Matters in the Department of State, 2003 Leadership Lecture
     
  6. Theodore Roosevelt

    „…the man who really counts in the world is the doer, not the mere critic – the man who actually does the work, even if roughly and imperfectly, not the man who only talks or writes about how it ought to be done.“ (1891)

    One of Theodore Roosevelt’s (the 26th U.S. President) motto was “action, action and still more action,” according to one of his close associates. As President, he was not satisfied with working behind the desk, but being inside the arena. 

    One proof of his hardcore character became evident on October 14,1912, when before his speech to a crowd in Milwaukee a man named John Schrank shot him in the chest. With bullet fragments lodged in his torso, TR continued to deliver his promised speech. The 50-page speech manuscript tucked inside his breast pocket stopped the bullet from piercing through his heart. Showing his wound to the crowd he said, “You see, it takes more than one bullet to kill a Bull Moose.” It took him 84 minutes to deliver his speech and only when it was done that he agreed to be brought to the hospital. “I give you my word, I do not care a rap about being shot; not a rap,” he said. 

    What a resolute character of a man!
     
  7. Abraham Lincoln

    Abraham Lincoln is the United State’s 16th President. He is known for abolishing slavery during his time and led his country through the Civil War. Also known for his communication skills which proved very well in his drafting and eloquent delivery of his iconic speech, the Gettysburg Address. 

    He is also called “Honest Abe.“ While working as a store clerk one day, he inadvertently overcharged a customer by six cents. After the store closed that night, he purposely walked three miles to get right with the customer and returned the money. He worked diligently to maintain his integrity as a lawyer, politician, and later as a president.

    “Character is what you are in the dark.” – Dwight L. Moody

    Abraham Lincoln remains the top US President in this year’s C-SPAN’s “Historians Survey of Presidential Leadership.”
     
  8. Jesus Christ

    Jesus Christ is the ultimate example of a leader. He is ALL that, and then some. In these days of overbearing authorities and bullies, of who is good, better, or best, it will do good for a leader to attempt to model Jesus’ meekness.  

    Jesus has all the power in the world, yet when he could have easily stopped all the torture and shame done to Him, He chose not to – for a greater purpose. That is definitely not cowardice, timidity, or weakness. It is strength under control, the antithesis of self-assertiveness. 

    When a leader has all the power to bring someone down, yet chooses self-control, demonstrates humility and patience to promote peace, unity, and cooperation, that is meekness in action. When clearly you have the upper hand yet you choose to shake hands, it is meekness in action. 

    Jesus was not popular during his time. But he is undeniably great, absolutely the Gold Standard of Leadership.

TAKE AWAY

Not everyone is born a natural leader. You cannot give what you do not have. But this doesn’t mean it is not achievable. Admission of lack is the first step of growth. Leadership is a lifelong apprenticeship. It is refined by time through experience, exposure, training, mentoring, and continuous education

Whether born or made, all leaders must continue to learn and sharpen their skills. It starts by “knowing thyself.” 

Connect with me through any of my social media channels. Let’s have a conversation.

If you like this article, please share. It might be what someone needs today. 

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news-47 Thu, 21 Oct 2021 15:39:00 +0200 5 Reasons Why Cultural Intelligence Matters https://www.roel-schaart.com/news/detail/5-reasons-why-cultural-intelligence-matters/ There is a story about a father and son who were involved in a car accident. The father died, but the son was taken to the nearest hospital. The doctor saw the boy and said, “I cannot operate on this boy.” The nurse asks, “Why not, doc?”

The doctor replied, “Because he is my son.”

How could that be possible?

What’s your answer?

And there is this story of a lady named Sandra, who attended a Montessori conference in Kansas City with the teachers from her sons’ school. She kept noticing this small-framed Filipina carrying a baby-changing tote around. She wondered if the Filipina was part of the hotel’s cleaning staff. She was utterly dumbfounded when she found out that the Filipina was the main speaker for the conference, a world expert on the Montessori method of education in public schools! Aua!

Did you answer mum to the first story?

Do you often fall into racial and gender stereotyping?

Cultural diversity in the workplace is one good thing that came out of this pandemic that swept the world in 2020. 

The job space has undoubtedly expanded and exploded since the 2020 global pandemic. People from all parts of the world can get jobs from across continents, without having to leave their homes.

Admittedly, agile global corporations who have been embracing diverse cultures before the coronavirus disruption have made small steps towards diversity, equity, and inclusion (DEI). Only now, with the pandemic disruption, the steps had to be fast-tracked. 

Nimble corporations quickly pivoted to embrace these new paths of hiring. And to handle consequent increased cultural diversity, corporations started coaching sessions to ease people in through cultural adjustments, conduct cross-cultural competence training and formed Diversity and Inclusion teams and programs. Because, honestly, it is more than just a time-zone difference.  

What is Cultural Intelligence (CQ)?

The term Cultural Intelligence, abbreviated CQ (Cultural Quotient), was coined from the research done by Professors Christopher Early (Professor of Organization Behavior at the London Business School) and Soon Ang (Distinguished University Professor, Nanyang Business School). They define the term as an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner. 

A leader with a high cultural quotient can come into a new cultural setting, work and live side by side with people of diverse cultural backgrounds, and adapt their behaviours and actions with ease and understanding. 

Early and Ang recognised three components of CQ: the head, the heart, and the body.

What are the three components of cultural intelligence?

  1. Head is the knowledge and the ability to know new information about a culture.
  2. Heart is a person’s motivation to learn and understand a new culture.
  3. Body is a person’s capability and skill to adapt to a new culture. 

A highly culturally intelligent person will use all three components to interact with people of diverse cultures. They dismiss all forms of judgement and stereotyping but rather observe, understand and adapt to what is happening.

Why does cultural intelligence matter?

  1. Cultural intelligence stamps out the obstacles to cordial collaboration among peers and colleagues of diverse cultures. You develop camaraderie and meaningful relationships that can transcend the work environment. And relationships are crucial in any successful engagement.
  2. As global leaders are exposed to different cultural orientations and styles, cultural intelligence allows them to keep an open mind about what may or may not work. They know that the head office way is not always the best way. So they open up and adapt differing systems and styles to arrive at what can work best in a particular market or environment. 
  3. Genuine interest in other people always gains trust. When a leader immerses himself in the culture of his peers, colleagues, or host country, maybe starting with adapting popular mannerisms, local expressions, or gestures, he endears himself to the others. One needs to be authentic, though. Any false display of intention will always reveal itself in the long run. 
  4. Consequent to immersing oneself in another culture, a person develops compassion and understanding of cultural dynamics. A high CQ leader will not carelessly attribute behaviour or attitude to cultural background. They eliminate preconceived cultural stereotypes and make conclusions based on facts, observation, and new information.
  5. Working with a good cultural mix can be challenging to any leader, but a high CQ leader knows how to treat his team so that each member will feel respected and genuinely valued. The high CQ leader promotes a sense of belongingness and that everyone has a voice. He seeks everyone’s perspective.

How to improve your cultural intelligence?

The studies on Cultural Intelligence done by Early and Ang in 2003 were later fully developed by Dr. David Livermore and published in his book, Leading with Cultural Intelligence. In his book, he highlights four aspects of CQ:

  1. CQ Drive is the motivation to learn about new and different cultures.

    A practical application of this is to learn a foreign language.

    Participate in community activities that will expose you to people of different cultural backgrounds. This exposure will test your adroitness in adjusting to unknown situations.
     
  2. CQ Knowledge is the understanding of a culture’s behaviour, values, and beliefs.

    It is always safe to learn things from books. You will get to know general facts about a culture. But it is more insightful to learn from the people themselves. They will reveal idiosyncrasies you will never learn in books. Get “street-smart” so to speak. 
     
  3. CQ Strategy is planning with considerations and sensitivities on cultural differences.

    A practical application is finding out how and why different cultures look at certain situations. For example, why generally, Asians base rewards on seniority while Westerners are performance-based? 
     
  4. CQ Action is how you react when things don’t happen based on plans. How do you resolve a situation in culturally sensitive ways?

When an IT project gets delayed, do you immediately conclude it is because your IT head is from a culture that is known to be relaxed and laid back? 

Hold off any judgements and assumptions. One general rule to follow, if there is anything you do not understand, respectfully ask. A show of interest to understand will demonstrate empathy. 

TAKEAWAY

There is power in diversity if we learn to leverage each other’s cultural differences.

In the words of Mahatma Gandhi, “A nation’s culture resides in the hearts and in the soul of its people.” 

At the end of the day, the heart of the matter is the matter of the heart. 

I hope you enjoyed this article. 

I am Roel Schaart and I am a Master Certified Coach. 

My experience and in-depth expertise, gained and expanded in more than 20 years in international leadership, makes me acutely aware of the many challenges that executives are facing today. My goal is to show what changes can be made and how they lead to optimum results.

Do you want to create a borderless culture within your organisation? 

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news-48 Fri, 08 Oct 2021 15:55:00 +0200 3 REASONS WHY PERSPECTIVE-TAKING IS A VALUABLE LEADERSHIP SKILL https://www.roel-schaart.com/news/detail/3-reasons-why-perspective-taking-is-a-valuable-leadership-skill/ How many times have you reacted so quickly about something that you ended up with your foot in your mouth? One day you were driving along a usually clear road when suddenly you see a mile-long bumper-to-bumper line of cars. You grumble, „Why can’t these people fix the road at night?! They had to block the road when all the cars are rushing home?!“ As your car gets near the reason for the mile-long traffic, you see a crumpled car beside a tow truck. 

You choke. Your foot just got stuck in your mouth. 

At a construction site, the project site manager arrived and saw the workers huddled. He blew his top and yelled at the crew for „delaying work.“ One of the workers spoke up and said, „the materials have not arrived, boss.“    

Perspective-taking, according to Psychology Today, is a multidimensional ability that includes understanding not only of someone’s visual assessment of reality (their viewpoint) but also their perceptual assessment (their understanding). 

In these COVID times, it would de-escalate a lot of frazzled nerves and soothe a lot of hurts if we learn to see the other’s point of view – family of covid patients wanting prompt medical attention and seeing health care professionals getting infected and dying from their service.  

Simply put, perspective-taking is putting yourself in the other person’s shoes and seeing things from their perspective.

Ask this question, “What would you do if you were in my shoes?” and this will give you an idea of how the other person perceives a situation. 

HERE ARE THREE REASONS WHY LEADERS NEED TO DEVELOP THIS VALUABLE LEADERSHIP SKILL:

  1. Perspective-taking provides leaders with a new level of understanding

    As a leader, you look at situations differently than a colleague. It is because you have a different exposure than them. 

    Travels can change a person’s perspective. The traveller gets exposed to different people, cultures, lifestyles, and social systems, and so when he comes home, he has a different view about many things. He can become more appreciative of his life, his country, and his culture. He can also become passionate about making changes in his life, work, or community to model the places he visited.

    You, as a leader, also look at things from a different perspective. Your associations and responsibilities have something to do with it. Looking at a situation from another point of view will provide you with a broader outlook and give any of your decisions a more objective quality.     
     
  2. Perspective-taking shows humility in leaders

    How would you feel if your boss suddenly comes to your office and asks for your perspective about a situation you have in your office? Initially, you might be taken aback and feel unqualified to offer an opinion. On the other hand, you will feel delighted to be asked for your point of view. 

    And how would you look at your leader? Do you see him as weak for asking you? Or you look at him with admiration because he is humble enough to ask. He does not pretend he knows everything. He respects and values your knowledge. 

    Intellectually humble people will have respect for the opinion and views of others and therefore will always welcome their side of the matter. Besides, perspective-taking conversations create positive relationships within your team. You get to know how they think. Have a genuine interest in your team. 
     
  3. Perspective-taking shows respect and builds loyalty

    Listening to other people’s perspectives does not mean you will accept and agree with them. It just means you value them, their opinion, their perspective, and you are willing to listen. 

    Perspectives are formed and may evolve through experiences, values, education, associations, and many more. And, therefore, perspective differs from one person to the next. Each person brings a different perspective to the table. It is interesting to go around the table to ask each one’s perspective of a subject. Just like a box of chocolates, you never know what you are gonna get. 

    When a leader intently listens to his team’s perspective, it gives his team the reason to trust him. It boosts their confidence, knowing their voice is heard, considered, and valued. Many times, you will be surprised, the newbie will give you a whole new way to look at a situation. 

    Consequently, those perspective-taking conversations build employee loyalty. 

WHAT COULD BAR A LEADER FROM LEARNING From Learning PERSPECTIVE-TAKING Skill?

  1. Bias

    Your organisation has inclusion issues if not everyone is given equal opportunities to contribute. The more diverse (culture, experience, education, gender, age, etc.) an organisation is, the stronger the need for inclusion. A leader must create an environment where an employee’s end-to-end experience, on a daily basis, promotes inclusion.

    Do you favour the 20 and disregard the 80? Beware of partisanship. You might be inviting the wrong people to the table.
     
  2. Ego

    Forget self. Your perspective could be as good as the other. And it can also be limited as the next person. There is no monopoly of perspective. The more perspective you get, the better. 

    Crush the “curse of knowledge.” It forms blindspots. Listen with an open mind. And speak in a language everyone understands. Encourage your team to do the same. No jargon-speaking, please. Make sure that when anyone says “M”, everyone sees and hears “M” and not “W.”

ONE WAY TO PRACTISE PERSPECTIVE-TAKING SKILL

Try this activity in your next meeting to demonstrate the skill, place two members of your team face to face. Put a number 6 or 9 in front of them and ask each one what number they see. Naturally, one will say 6 and the other will say 9. Then, ask them to exchange places. Then ask the same question. This time, each one of them will say the opposite of what they initially said. Or, you may use the letter M or W. 

And in your next board meeting, why don’t you start with a fun game to show the link between power and perspective.

Perspective-taking is not about making judgements based on how you assume the other person feels or thinks. But rather, holding judgement (or none at all) until you get the other’s perspective. 

Perspective-taking is a continuous process of collaboration, empathy, and communication for understanding. 

Put yourself in the other’s shoes. It’s all a matter of perspective. 

Level up your self-development training plan to include a perspective-taking workshop. 

There is a fun way to learn this skill. Reach out and send me a message to discuss the details. 

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news-49 Fri, 17 Sep 2021 16:01:00 +0200 Do experts need a coach? https://www.roel-schaart.com/news/detail/do-experts-need-a-coach/ “Everyone needs a coach. It doesn’t matter whether you are a basketball player, a tennis player, a gymnast, or a bridge player.” He added, “We all need people who will give us feedback. That’s how we improve” – Bill Gates “I am an established CEO, why do I need a coach? Is there something wrong? John Doerr, one of our board members said, ‘No, you need a coach. Everybody needs a coach’. So Bill Campbell became my coach. Every famous athlete, every famous performer has somebody who can watch what they’re doing and say, ‘Is that what you really meant?’, ‘Did you really do that thing?’ Give them perspective. One thing people are never good at is seeing how others see them. A coach really, really helps.” – Eric Schmidt, former Chairman, Google and Alphabet, Inc. 

These are the cream of their crop. Elite executives who are high above the echelon of the business world. Why did they need a coach? 

What is Coaching? 

The International Coach Federation, or ICF, the gold standard in coaching defines coaching as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” 

The reluctance in working with a coach arises from the misconception about the duty and the role played by the coach in an executive’s life. 

Coaching is not the same as mentoring, teaching, or therapeutic counselling. A mentor teaches, a consultant solves problems, while a coach facilitates. 

A Culture of Improvement 

Strong leadership builds a culture of improvement within their organization. They know that with continuous learning, people become highly engaged. And to promote this culture, leaders must be the first in line. 

With coaching, an executive goes from great to sterling. Eric Schmidt called himself an “established CEO” yet, realizing he needed some polishing, got the coaching services of Bill Campbell, Silicon Valley tech executives’ trusted confidant. 

Benefits of Getting a Coach 

Do you agree that a lot of times you are oblivious to your own actions, how it impacts other people, how people perceive you or how you interpret other people? That is understandable. No one knows everything. The moment you think you know everything, you stop improving. That is why it is crucial to get a second opinion, or a “third eye“ if you will. Someone who will critique you, raise your self-awareness, listen to you and give you feedback, observe your words and actions, and break it up to give you an objective image of yourself. A coach does all that and then some. 

The process could be uncomfortable, hurtful, and humbling, but the first step in learning is acknowledging a lack of knowledge. However, you must understand that your coach is your “trusted confidant.” He will not mince words to let you know your areas of improvement, but he is fully committed to lead you through your development journey. 

Here are some benefits you can get by working with a coach:

  1. Enhanced decision-making skills
  2. Gravitas
  3. A fresh perspective on professional and personal challenges
  4. Political nous 
  5. Increased emotional intelligence and self-awareness
  6. Core competency improvement
  7. Increased productivity and prioritization
  8. Learn to navigate through work relationships
  9. Improved performance
  10. Be Accountable

According to the Trillion Dollar Coach, Jim Campbell, coach only the coachable. And the traits of these people are honesty, humility, willingness to persevere and work hard, and openness to learn. Do you have these traits?

How can executives move from great to sterling? Be teachable.

If you are willing to go through this amazing learning journey, let’s talk. 

I am a Master Certified Coach. I guide executives, leaders, teams through mindset transformation and growth.

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news-50 Fri, 03 Sep 2021 16:06:00 +0200 Are You a Red Zone or a Green Zone Organisation? https://www.roel-schaart.com/news/detail/are-you-a-red-zone-or-a-green-zone-organisation/ What is a Red Zone Organisation?

A Red Zone is when there is a high level of distasteful competition within your organisation, uncooperative spirit and unshared knowledge among team members. Everyone guards their turf for self preservation. 

What is a Green Organisation?

A Green Zone culture, on the other hand, is an organisation where collaboration and teamwork operate. People in this organisation rank high on emotional intelligence. Trust, open and candid dialogue, shared values, and respect among the team are the standard. 

Why is knowing the difference important?

Salesforce, a CRM solution company, claims 86% of executives identify the major cause of business fiascoes are ineffective collaboration and communication.

Knowing the problem is the first step in solving the problem. If you admit to yourself that you are breeding a Red Zone team, resolve to take action.

Is there a chance for a Red Zone culture to transition to the Green Zone?

Definitely! Here’s how.

  1. Be honest

    Trust is built on honesty. If each team member knows that they can speak their truth and not be bludgeoned to death for it, they will absolutely speak the truth. Besides, who wants to be burdened with cover-ups? It is easier, to be honest, than to be burdened by creating a story to save face. Lie begets lie. When will it stop, right? 

    If people within your organisation keep information because they do not feel safe revealing it, you know your company is not scoring well on the trust index.

    You can test the level and strength of your relationships with the extent of truth each one can handle. Can you handle the truth without flying off the handle? 

    Create an environment where people feel safe sharing information without fear. Start by listening. And listen without judgment. 
     
  2. Encourage accountability

    Accountability is doing what you said you will do, following through, and being accountable for the outcome.

    A good team player is aware that their job affects the job of the next team members, so their delay ultimately results in the poor performance of the whole organisation. 

    A better way to encourage a culture of accountability is to add a NEXT STEP feature in your next team meeting. In this feature, the team leader assigns the people in charge of tasks and sets the deadline for each assigned task. Be sure to establish a check-in system to monitor developments.

    As your team understands and performs the skill seamlessly, level up from a task-based to an outcome-based approach.
     
  3. Foster a collaborative spirit 

    Connect with people on a relational level, not transactional. 

    In a study conducted by Businessolver 2019 on the State of Workplace Empathy, 93% of employees said they will more likely stay with an empathetic employer, and 78% said they would work longer hours for them.

    Employees tend to collaborate and cooperate well when they recognise and experience empathy within their organisation. Genuine empathy is looking after another person, going the extra mile to assist a colleague with a project deadline, checking in on them, asking them if they needed help on a task assignment, etc. 
     
  4. Be self-aware 

    Do you have an idea of your blind spots? As Socrates‘ motto says, “Know Thyself.”

    It is by knowing yourself that you become aware of your weaknesses and your strengths. It will help you relate better with others. Strive to understand your motivations, behaviour, feelings, and attitude. Why do you react in a certain way to a situation and towards certain people? 

    A Green Zone killer is defensiveness. You might not be aware you are exhibiting this behaviour. It could be one of your blind spots. An empathetic colleague or manager may reveal it in one of your one on one meetings. Be grateful for the feedback. 
     
  5. Endorse win-win solution 

    Is your organisation conflict-free? Even the best of the best organisations experience conflicts!

    Knowing the basics of conflict resolution will help you and your team live long-term in a Green Zone. Learn the Interest-based approach in conflict resolution. It is finding out the deep-seated interest of parties involved before even starting on working on the solutions. It is a win-win approach.

    This approach applies both in your personal and business relationships. 

TAKEAWAY

Do you have a high turnover rate? People with a Red Zone mindset leave at the first sight of a higher paycheck. Do not make the mistake of paying more to keep a Red Zone employee. Create a Green Zone working environment instead by helping your team transition from a Red Zone mindset. 

Like any skill, collaboration and communication skills can be learned, developed, and improved. Help your team master the skill and see how you will boost your employee retention, productivity, and profitability. 

If you want to transition from Red Zone to Green Zone, let me help you. Let’s talk!

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news-51 Thu, 26 Aug 2021 16:13:00 +0200 What Experts Say: NO https://www.roel-schaart.com/news/detail/what-experts-say-no/ “The difference between successful people and really successful people is that really successful people say no to almost everything.”

Warren Buffett

“People think focus means saying yes to the thing you’ve got to focus on.

But that’s not what it means at all.

It means saying no to the hundred other good ideas that there are.

You have to pick carefully.

I’m actually as proud of the things we haven’t done as the things I have done.

Innovation is saying no to 1,000 things.”

Steve Jobs

One of the most dreaded words people avoid hearing is the word NO. Salespeople are scared of the word and some business people are too. The word brings some negative implications. But how come two of the most successful people in the world endorses it? There should be some wisdom in it.

To start with, successful people have developed the discernment to distinguish between what is important and what is not.

For most people, determining what is important and what is not important isn’t as clear. This is because to determine this is a process of logic and not one of emotion. As what tugs on your heart is not always truly important, it only makes you feel important and there is a big difference between the two. This isn’t the only emotion that can easily cloud your judgement of what to say yes to and what to say no to, the fear of missing out, and the fear of offending, disappointing, or displeasing people can greatly impact your judgement of what is and what isn’t important.

Not only have highly accomplished people learnt what is important and what isn’t, they also know how to say NO; some graciously, and yet some, unapologetically. If you have to make a choice, choose graciously.

 How to say NO graciously? 

  1. Do not fudge. Be straightforward and politely decline. Do not give false hopes. Let the other person move on and find an alternative. “Thank you for considering me for this project, but I have to pass. I cannot take on more tasks at the moment. Besides, a clear rejection is better than a fake promise. – Zig Ziglar
  2. You are not obliged to give a reason for declining the request, but doing so will soften the impact of rejection. Make it brief and honest. “I appreciate the invitation, but I have to pass. I have already committed to an earlier invite.” 
  3. Some people can be persistent. In these cases, be firm, not blunt. You need to understand that there will be people who do not have a perception of “respecting other people’s time.” 

Stick to your script, and don’t allow yourself to be bullied into saying yes.

If a boss makes a persistent request, mention the tasks you have at hand and allow him to choose the task to deprioritize so you can accommodate his request.

So, how do these highly successful, well-accomplished people figure out when to say no and what to say no to?

According to Bill Gates, one habit of Warren Buffett that he admires is how Warren keeps his schedule free from meetings. He is good at saying ‘no’ to things. And because of this, Gates noted that Warren’s calendar was almost empty. 

As Warren Buffett says, „You’ve gotta keep control of your time and you can’t unless you say no. You can’t let people set your agenda in life.“ He says no to a lot of things so he can do what he wants to do, reading. He dedicates 80% of his day to it.

So don’t feel accomplished because your calendar is bursting at the seams. It apparently is the opposite. 

Say no to intrusions and disruptions.

One major distraction is technology. It removes one’s focus on the task at hand. When at work, focus. Disable all social media notifications from your smartphones, laptops, and desktops. Set certain times throughout your day to check for messages. If a message is urgent, people will call. As people get used to your system, they will know how you can be reached. 

Say no to clutter. 

Some people can’t say no to deleting emails from ex-colleagues even if emails said “Will send you the project details on Friday,” or “let’s discuss project details over dinner” three years ago. Valuable content within emails should be stored in a separate folder, otherwise, you will end up with 100,000 emails from 20 ex-colleagues or ex-clients.

Focusing is about saying no.

Steve Jobs in Apple’s 1997 Worldwide Developers Conference (WWDC) said, “I know some of you spent a lot of time working on stuff that we put a bullet in the head of. I apologize, I feel your pain, but Apple suffered for several years from lousy engineering management. I have to say it. And there were people that were going off in 18 different directions doing arguably interesting things in each one of them. Good engineers. Lousy management. The total is less than the sum of the parts. We had to decide what are the fundamental directions we are going in. What made sense and what didn’t.” When you think about focusing, you think focusing is saying yes. Focusing is about saying no. And you’ve got to say “no, no, no”. 

And the result of that focus is gonna be some really great products where the total is much greater than the sum of the parts.” 

TAKE AWAY

Successful people know how to distinguish between what’s important and what’s not important to them. This knowledge serves as their guide when they reach crossroads in decision-making. It becomes swift and simple for them to say no to those that fall under the “not important” list. They know it will not be a pleasant thing to say, but they also know it is necessary for them to say no so they can focus on what is important. 

In the end, one second spent saying NO will save you hours of unproductive time because you put another person’s “important” over your own. Time flies whether you spend it wisely or not. 

If you are struggling with achieving your goals because of distractions and time management, let me help you. Book a free 30-minute call with me today, and let’s talk! (link: https://www.roel-schaart.com/contact/)

HOW TO ADD THESE ICONS TO THE BLOGS?

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news-52 Thu, 05 Aug 2021 16:24:00 +0200 How to Ace Remote Interview https://www.roel-schaart.com/news/detail/how-to-ace-remote-interview0/ Video interviews jumped to sixty-seven percent since the pandemic started in 2020. By January 2021, eighty-six percent of employers favoured digital interviews.

Are you on a job hunt or moving up in your career? Well, expect a digital interview as part of your hiring process. More than 50 percent of employers say they will continue to use video interviews even after the pandemic.

In this age of free and unlimited face times, a lot of applicants are still apprehensive about going through video interviews, and with good reason. Interviews per se are nerve-wracking, but add to it the stress of connectivity breakdowns, audio and video quality issues, and the discomfort of knowing you may not look video-friendly. 

So, to minimise your anxieties here is a curated list of pointers to consider before your next remote interview.

  1. Don’t think that because you are doing a video call, you don’t need to look professional. A casual look will not cut it. Sixty-two % of employers say that an applicant’s dress sense influences their hiring decision. 

    Dark coloured clothes work best before the camera. 
     
  2. Video conferencing will not give you an excuse to be late. Be ready at least 15 minutes before the appointed time.
     
  3. Find a place within your location with a plain and neutral background. Ensure a distraction-free (noise from pets or people and put your phone on silent mode) and clutter-free space. 

    Inform your family that you are going to get on a video call at a certain time. Place a note outside your room to remind them. Lock your doors. 

    Do a trial run of your laptop set up. A trial run will allow you to check your connectivity, download and test the video conferencing software required by the employer, gadgets’ audio and camera quality to anticipate any technical issues that may arise during your interview.

    Ensure your computer or mobile phone’s battery is full. 

    Despite your technical preps, no one can predict what will happen on the day of your interview. Should there be technical hiccups, do not panic. Unless you are applying for an IT position, the interviewer understands it happens. But it could also be a way for an IT applicant to shine and show his troubleshooting skills. 
     
  4. Practice speaking before the camera. 

    Better yet, make a video of yourself. And watch it to check for nervous mannerisms, filler words you use (like “Aaah,“ “Uhm,“ etc.), disturbing eye movements, and awkward gestures you unconsciously use. Make sure you stay within the frame.

    Practice with a friend or a family member. Engage them in a mock online interview via Zoom, Skype, or Teams. Let them critique your performance. Doing this several times will make you feel more confident and less intimidated by the camera.
     
  5. Rehearse answering interview questions. 

    After you have done your technical preps, prepare for the interview proper.

    Always research about the hiring company. Note that it is not just you who get to be asked. You, too, can ask questions about the company such as the prevailing culture, how they measure performance, what is the next step in the hiring process, what team you will be working closely with, etc. 

    Keep a copy of your resume, job description, or notes on the side for quick reference. However, you can also choose to share your screen. Ensure you remove personal files before sharing your screen and that you are very familiar with the technique to avoid delays or disruption in your conversation.

    Disable all notifications and chats so they do not pop up on your screen during the interview.

    Put together a list of interview questions, from the most common to the most offbeat. Prepare your answers and rehearse your delivery. Rehearsing your delivery is to make you sound natural and not cybernetic. Enunciate your words and speak slowly. 

    The more comfortable you are answering the questions, the less possibility for you to stammer or fumble for words during the interview.

    Remember, some hiring managers will try to ask weird questions to throw you off. Be prepared. Research these questions and study the reasons behind each question. The questions are to test your composure under pressure, test your creativity and critical thinking skills. You do not have to rush for an answer. Pause for composure, answer the question and smile. The hiring manager will appreciate your effort. 

TAKE AWAY

Do not lose yourself amidst all your preparations. Do not create another person. Be yourself with a little dazzle. Integrity is still the key! 

Virtual life is the new normal. Embrace it. Ace it.

I hope these pointers help you land your dream job. Please do not forget to let us know how you did! Share your story with us. 

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news-53 Thu, 22 Jul 2021 16:27:00 +0200 Urgent or Important? https://www.roel-schaart.com/news/detail/urgent-or-important/ Dwight D. Eisenhower, five-star general, commander of the Allied Forces in Europe during World War II, and the United States’ 34th President was well-known for his time management skills. In his 1954 speech to the Second Assembly of the World Council of Churches, he said, “I have two kinds of problems: the urgent and the important. The urgent are not important, and the important are never urgent.”

Do you often realize it is time to head home, yet you feel you have not accomplished much at work? Or do you stay up late because you still have a lot of work to do? How do you prioritize the tasks before you? 

Maybe you have heard about Eisenhower’s task management principle but by another name and with some tweaking here and there for repackaging. 

What is Eisenhower’s task management principle?

It is called the Eisenhower Matrix. It is a method of prioritizing your tasks based on their importance. You tag all your tasks in four categories:

  ❗ Important and Urgent – DO

✔️ Important but Not Urgent – SCHEDULE

👍 Not Important but Urgent – DELEGATE

❌ Not Important and Not Urgent – DELETE

How do you classify?

FIRST QUAD – Important and Urgent  

Act Now

These tasks deserve your attention for the day. Tasks need to be completed as soon as possible because many times, these tasks have deadlines, and missing them will cause penalties or undesired consequences.

Sometimes tasks under Important and Urgent were formerly under “Important But Not Urgent” but were continuously put aside until they reached crisis level. Instances like bringing your car to the dealer’s shop for its regular Preventive Maintenance Schedule. You pushed the schedule back several times until you notice your garage floor has oil leaks. Or you delayed your scheduled annual physical examination until you suddenly felt continuous pain somewhere in your body. It now becomes Urgent!

If your days are filled with the Important and Urgent because of tasks you procrastinated on, you know you are not handling your Second Quad right. Continuous firefighting on procrastinated tasks will eventually burn you out. 

SECOND QUAD – Important but Not Urgent  

Put A Date And Don’t Delay

These are your long-term goals that are important but have not put target dates for them. Some of these activities are online courses you want to take to upskill or reskill, prospecting to expand your business relationships, business planning or planning a new venture, team building, annual medical examination, car preventive maintenance, etc. 

Since these activities may not have target dates, they often end up getting set aside. However, if you have classified an activity as Important, it is wise to set a date, invest time, energy, attention, and conscious effort in them. 

When Important tasks are scheduled and acted upon carefully and conscientiously, they will never turn up under your urgent tasks. 

Schedule these tasks at a time when you have accomplished your tasks under “Important and Urgent.” 

THIRD QUAD – Not Important but Urgent   

Train and Delegate

These tasks need not be critically done by you but can be delegated to other people, such as phone calls, email management, travel bookings, social media management, social invitations, etc.

Delegation is one way to work smart. Do not micromanage your things to do. Instead, examine your list and qualify. You can ask an assistant, or if you can afford to get one, pay someone to do your tedious Third Quad tasks.

Your life will not crumble if you train someone to do the tedious tasks. This delegation will free you up to do your First and Second Quad tasks. 

FOURTH QUAD – Not Important and Not Urgent  

Delete

These activities are complete time-wasters and should not be done at all if you want to be productive. Activities such as random surfing, video games, movie watching online, etc. are done when time allows or to relax after heavy activity. 

TAKE AWAY

Take a deep look at your activities now and qualify them according to the Eisenhower Box. How are you spending your time? In what box do most of your tasks fall? 

Only you can tell which is important to you. Make it a habit to use the Eisenhower Box in classifying all your activities and deciding what task to prioritize. 

And lastly, practice practice practice! That will make the habit perfect. 

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news-54 Wed, 07 Jul 2021 16:42:00 +0200 Your Table Reveals Your Genius https://www.roel-schaart.com/news/detail/your-table-reveals-your-genius/ “If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?”

Albert Einstein 

Ralph Morse/Life Pictures/Shutterstock

That’s how Albert Einstein’s desk looked a few hours before he died. Does he have a special reason for it? 

The 2013 experiment by Kathleen D. Vohs, and two of her colleagues from the University of Minnesota, explored the relationship between order/disorder and human behaviour.

Smoothie Experiment

In one of their experiments, they arranged their laboratory rooms to look tidy and orderly or messy. Tidy with books and papers stacked in an orderly fashion. Messy with books and papers strewn all around the room. 

They invited 188 adults to participate in a “consumer choice study” where the participants were asked to choose between healthy Smoothies in “classic” flavor or “new” flavor. 

As the team has predicted, people in the tidy room chose the “classic” smoothie almost twice as often, while the people in the messy room chose the smoothie with the “new” flavor more than twice as often. It shows that people in the tidy room chose convention while the people in the messy room preferred novelty.

Ping-pong Ball Experiment

They conducted a second experiment to validate their premise that messiness sparks creativity and that departure from conventions is key to wit and brilliance.

This time, they invited 48 research participants to again stay in a tidy room and messy room. The participants were told that a Ping-pong ball factory would like to find new applications for their Ping-pong balls. They were asked to write as many ideas as they could think of. Independent judges were asked to rate the ideas based on the degree of creativity. Rated highly creative were using Ping-pong balls as ice cube trays and chair leg protectors. Low in innovation was the use of Ping-pong balls as a party toy. Both groups came up with the same number of ideas, but the ideas from the messy room group were 28% more creative. 

Doing the Right Thing

Thirty-four Dutch students were subjected to an experiment to check the effect of an orderly room on generosity and doing the right thing. At the end of the experiment, 82 percent of the students in the orderly room contributed money versus 47 percent from the messy room. 

Afterwhich, they were given a choice between an apple or a candy bar. Those from the orderly room chose the healthy snack. 

Creativity or Convention

It has always been told, taught, and widely promoted that a clean and orderly environment contributes to better work and greater productivity. A neat and organized environment promotes learning.

In the experiments conducted by Voh’s team, the locations didn’t matter at all. The creation of a mess or order made a significant difference in people’s behaviour. 

A messy work environment makes people more creative, breaks conventions, and stimulates people to think out-of-the-box. While an orderly environment encouraged safe and conventional choices. 

This experiment does not mean messing up your work area will bring out the genius in you. It is not a magic trick. Remember, you can not give what you do not have. 

It merely means that the tidiness or chaos of your work environment affects your behaviour. It transforms a person’s behaviour. 

TAKE AWAY

Do you clear up your table before starting work, or do you thrive in messy disarray?

As the experiments revealed, there could be good in the mess. Creativity is an attribute of brilliance. 

Work around what you have. What matters is that what you have works well for you. If mess brings out the genius in you, let it be. 

Just remember to keep the mess within your work area. 

Do you wonder about the state of Mark Zuckerberg’s desk?

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news-55 Mon, 28 Jun 2021 16:49:00 +0200 Ins and Outs of Agile Mindset https://www.roel-schaart.com/news/detail/ins-and-outs-of-agile-mindset/ There are meetings, and there are agile meetings. This pandemic disruption has brought meeting life to a whole new level and has given it a new definition. However, the agile mindset is more than just about meetings. This mindset can prove practical and beneficial in the work-life of its members.

Statistics on these virtual get-togethers are startling:

  1. 35% of middle managers’ time are spent in meetings 
  2. A staggering 50% of upper management time are spent in meetings
  3. At least two to five hours each day is spent by employees in meetings
  4. 34% of employees claim that they still had nothing to show despite the two to five hours each day spent in meetings 
  5. At least four hours per week are spent by employees preparing for the status update

So, how can an Agile mindset reverse these counterproductive effects?

What is an Agile mindset principle?

In a regular corporate meeting, the agenda might cover a vast range of topics. 

Meetings following the agile methodology are highly focused. It involves consistent, collaborative meetings done in a repetitive mode for continuous improvement.

Agile’s guiding principles involved working in shorter time frames, iterative, done in regular intervals with the intention to check progress, review tasks, adjust systems for improvement, and discuss roadblocks. 

The two most popular Agile principles are:

  1. Scrum
  2. Kanban

But this article will focus on Scrum. What is Scrum?

Scrum is a rugby term to describe the players’ position as they come together in a tight formation to gain possession of the ball. 

The term was first used in the 1986 paper The New New Product Development Game by Hirotaka Takeuchi and Ikujiro Nonaka. They described their new strategy on project management as a rugby approach rather than a relay race approach

Under the rugby approach, the team involves a few hand-picked, cross-functional members with all members constantly interacting from start to finish. 

This approach trains members to self-govern since the team is not governed by a Project Manager, but has a Scrum Master to mentor the team.

The daily stand-up meetings caps at 15 minutes. It is a quick check-in on what each member is working on, how it is going with them and declares any obstruction stalling them. These sprint meetings allow for the immediate resolution of issues and/or improvement of processes before much work, time and effort have been put in.

The research of Hirotaka Takeuchi and Ikujiro Nonaka revealed that exceptional performance is achieved when teams are small, self-governing, and are given objectives rather than tasks because they are accorded freedom in devising their own strategies towards achieving a shared goal.

TAKE AWAY

Meetings may not be popular, but they are fundamental in any organization. It is the forum where collaborative activities are managed. 

Your meeting experience will change when your meetings are conducted with the Agile mindset and methodology. They will be short, on point, and deliberate. You will have more time in doing rather than meeting.

If you want to learn the fine points of this methodology, let’s talk.

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